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Redmond, WA
Joined January 2013
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Replying to @Xx_Starry93_xX
Hi there! We recommend writing to us at msft.it/6011g7RO9, so we can assist you further! -AG
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Replying to @Doo_oom21
We recommend writing to our tech support team at msft.it/6010g7R32, so we can assist you further! -AG
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Replying to @YtMountain
We recommend writing to our tech support team at msft.it/6013g7R3H, so we can assist you further! -AG
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Replying to @GalacticStinger
We're tracking this issue here: msft.it/6015g7RMV Before moving your data, please make sure to perform a backup, just in case. Whether the issue persists or not after performing this troubleshooting step, we encourage you to add the results to the report page! -AG
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Replying to @GalacticStinger
This won't affect any Marketplace content you've purchased or downloaded previously; it will only clear cached data, such as thumbnails from content you've seen in the Marketplace. ^FF
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Replying to @GalacticStinger
This issue can be caused by your device getting close to or reaching its cache limit. Try clearing your Marketplace cache by opening Minecraft, going to Settings, then Storage and choose Clear Marketplace Cache. Let us know if this helps! ^FF
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Replying to @sophiemc0303
Please complete our request form at msft.it/6016gACQe so that one of our Technical specialists can look further into this issue for you. ^FF
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Replying to @DM_GamingTV
Have you tried running the launcher in admin mode? Give that a shot, and if you're still seeing that error, go ahead and send up a ticket to our Tech team: msft.it/6016gACna. ^FF
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Replying to @blbwoo
Please complete our request form at msft.it/6015gACEF so that one of our Technical specialists can look further into this issue for you. ^FF
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Replying to @officialhaden
Thanks for letting us know. In this case, please complete our request form at msft.it/6013gACE5 so that one of our Technical specialists can look further into this issue for you. ^FF
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Replying to @Hxrtlezx
Please complete our request form at msft.it/6012gACEK so that one of our Technical specialists can look further into this issue for you. ^FF
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Replying to @FeijenLuca
Our article on the Better Together update has more information about this: msft.it/6017gA7ut. ^FF
Replying to @officialhaden
Are you seeing any error messages? Are you trying to connect to a Realm, multiplayer world, or a server? ^FF
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Replying to @user173428
Let's have our Support team take a closer look. Please complete our request form at msft.it/6017gA7BN and be sure to include as many details about this issue as possible. ^FF
Replying to @dirtydalil
Let's have our Support team take a closer look. To keep your information secure, please complete our request form at msft.it/6016gAAi8. ^FF
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Replying to @flyingnors3man
We recommend writing to our technical support team at msft.it/6012gAFvn, so we can assist you further! -AG
Replying to @vortensis
Hi! By "one account for all Minecraft games" we mean license for each title that we've released. A Microsoft account can have Minecraft for Windows, Dungeons, Legends, and one Java profile. If you have multiple Java profiles, you will need multiple Microsoft accounts. -AG
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Replying to @UltimateJoey2
Minecraft Support agents have the final say in cases that they review and cannot be appealed here. If you have other questions about Minecraft, please let us know. -AG
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Replying to @SoldierXD69420
We recommend writing to our technical support team at msft.it/6016gAFdn, so we can assist you further! -AG
Replying to @edenilson_ujiko
You can share your feedback for Minecraft here: msft.it/6016gAFjO. -AG