Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hey there! If you have any specific ideas to improve your Minecraft experience, be sure to share your suggestions and feedback for Minecraft here: msft.it/6015gAR0d. ^FF
It looks like an agent was able to respond. If you have any questions or further info to provide, be sure to reply to your ticket so we can continue working with you. ^FF
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This usually means that your launcher is unable to connect to Microsoft's services. Our technical team can provide some more in-depth troubleshooting for you! Please email us at msft.it/6012gfCDI, and we'll get back to you as soon as possible. ^LK
We'd recommend making sure there are no connection issues between you and your friend. Make sure you both have an Open NAT type, restart your network hardware, and try using a wired connection if possible. ^LK
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That's unlucky! When you create a world, you can choose a different world seed or use a template that will let you spawn in a specific biome. ^LK
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That is the email we use to notify players of the migration. We can't discuss specifics about accounts over Twitter, but you can complete our request form at msft.it/6016gf7Eu to keep your information secure. ^LK
You'll need to reach out to our Accounts team and they should be able to help with your account issues. Please send us an email at msft.it/6014gfF1Q and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
I don't quite understand what you mean. You'd need to have our Specialists look into it, so they can help in the ticket you've already made. ^BT
You can send it to us so we can take a look. Just reach out through that ticket you already made and we should be able to help. ^BT
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I'd suggest making a ticket with our support so we can escalate it to the proper team. To keep your information secure, please complete our request form at msft.it/6015gfa4P so we can quickly and safely assist with your question! ^BT
Try reaching out to our Tech team so our Specialists can take a look! To keep your information secure, please complete our request form at msft.it/6018gfSMQ so we can quickly and safely assist with your question! ^BT
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Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6013gfSHU so we can quickly and safely assist with your question! ^BT
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I'm seeing that each of these tickets closed due to inactivity. Please make another ticket and keep an eye on your e-mail so our team can help you. ^BT
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To keep your information secure, please complete our request form at msft.it/6016gfwoQ. Our Realms team will take a look and see what they can do! ^LK
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Hi there! It looks like this a DM, which we do not answer or have access to at this time. To keep your information secure, please complete our request form at msft.it/6011gfrgT so we can safely assist with your account. ^FF
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That's a good suggestion! I'd suggest sending that to our Feedback page for our Devs. msft.it/6014gfOby ^BT
Yep, you would just need to migrate a Java account. Here's an FAQ with more info about it: msft.it/6016gfOVn ^BT