Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Only players that acquired Minecraft for Windows qualify for the bundle. The bundle is not offered to players on console. For more information, please see our FAQ: msft.it/6015gFwdx -AG
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Hello! Emails from us will be from "noreply@mojang.com." We advise that you mark this email as spam and ignore it. If you require assistance with migrating a Mojang account, please complete our form to our Accounts team at msft.it/6017gFwXF, so we can assist you! -AG
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We cannot help format world files for players. Methods exist online, but be aware that these methods involve editing the save files on your system, so use those guides at your own risk, ensuring that you make backup copies before modifying any files. Are you on a console? -AG
To keep your information secure, please complete our request form to our Accounts team at msft.it/6012gFZLG, so we can safely assist you! -AG
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Hello! I understand that you're being prompted to choose a new username? We recommend writing to our technical support team at msft.it/6014gFZI6, so we can assist you further! -AG
Hello. We recommend writing to our technical team at msft.it/6010gFZa6, so we can assist you further! -AG
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Game mode changes may revert if performed from within a game session. Have you by chance tried changing it outside the game session in the world's settings? As for the ticket creation issue: do you have a screenshot that can help us see the issue you're experiencing? -AG
Hi there! Do you by chance have a screenshot of the error? If there is any personal information in the screenshot, be sure to censor that information. -AG
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Absolutely! If you want to keep using Twitter we'll help however we can. We also have an email form you can fill out. We're able to send more detailed troubleshooting that way. If you want to use that instead, you can visit msft.it/6015gF63N to get started! ^LK
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We would only be able to provide the link for account recovery listed on the bug site homepage, msft.it/6010gF6zE. If this does not help you access your account, we can only advise contacting Jira's support team using other online resources. ^LK
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If the Marketplace and your skins aren't loading, it could be due to a network issue. Have you tried any troubleshooting so far, like switching to a different network or using mobile data? ^LK
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Our Account specialists can help out! To keep your information secure, please complete our request form at msft.it/6012g04og so we can safely assist with your question. ^FF
Once it's deleted, you won't be able to get it back. If you were to make it on a realm next time, you should be able to have more of a chance to recover it. ^BT
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We can't answer in DMs, sorry to say! If you could, can you let us know what's going on when you try to make a ticket? Once we have that, I can proceed from there. ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/6015g023b. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016g023j ^BT
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Let's have this looked into by our support team. To keep your information secure, please complete our request form at msft.it/6019g0IpS so we can quickly and safely assist with your question! ^BT
Please reach out to our Tech team so they can take a look! To keep your information secure, please complete our request form at msft.it/6012g0IK4 so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/6011g0sx5. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6012g0sxg ^BT
I'd suggest reaching out to our Support team so they can have a look! To keep your information secure, please complete our request form at msft.it/6014g0siE so we can quickly and safely assist with your question! ^BT
Please reach out to our Realms team so they can have a look! To keep your information secure, please complete our request form at msft.it/6015g0spD so we can quickly and safely assist with your question! ^BT