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Redmond, WA
Joined January 2013
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Let's have our Marketplace team take a look. To keep your information secure, please complete our request form at msft.it/6011gL10d so we can quickly and safely assist with your question! ^BT
If you need help with that, you may need to reach out to Microsoft Support since we don't have access to their account management system. You can reach out to them by using either of these links: msft.it/6011gL1vW or msft.it/6012gL1vo. ^BT
You'd have to work this out more with Microsoft Support since we don't have access to their account management system. Reach out to them through either of these avenues and they should be able to help! msft.it/6010gL194 or msft.it/6011gL19f. ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at msft.it/6016gL1Pr so we can quickly and safely assist with your question! ^BT
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Glad to hear that it's working now! If you run into any other issues, let us know and we'd be happy to help. ^BT
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We're a little backed up at the moment, so that may be why it's taking a bit. Thanks for your patience in the meantime! ^BT
Hi! I'm not sure if I understand your question. Can you explain what you're attempting to do, and what issues you're encountering? -AG
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Please write to our Realms team at msft.it/6013gIxFh, so we can assist you further! -AG
To keep your information secure, please complete our request form to our Accounts team at msft.it/6018gIxFu, so we can safely assist you! -AG
We recommend writing to our technical support team at msft.it/6018gIabq, so we can assist you further! -AG
Hi there! We recommend voting for an existing bug report or submitting a new bug report here: msft.it/6010gIawG -AG
To keep your information secure, please complete our request form to our Accounts team at msft.it/6014gIaXw, so we can safely assist you! -AG
We recommend writing to our Marketplace team at msft.it/6012gIan4, so we can assist you further! -AG
We first recommend checking the minimum requirements vs your device msft.it/6017gIapc. We also recommend performing updates for your operating system and your video drivers, just in case. -AG
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Hello! If this is for a custom skin, please note that skins do not transfer between devices, as they are not tied to a Microsoft account. If you're having an issue with a specific skin from the Marketplace, please contact the Marketplace team at msft.it/6019gIaGN. -AG
Hi! Yes, please write to our Realms team at msft.it/6019gIa6l, so we can assist you further! -AG