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Redmond, WA
Joined January 2013
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Replying to @stmmarez
This error means that Minecraft couldn't reach the authentication servers or the connection has timed out, either due to a temp service outage or issues with your game/connection. Can you let us know what troubleshooting you've tried, and what device you play Minecraft on? ^FF
Replying to @WillSimmons0579
Glad to hear you were able to restore a previous backup! If you notice this kind of thing happen again and restoring a backup doesn't work, please let us know. ^FF
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Replying to @Jos32009oficial
Please visit our bug report site to see if the problem has already been reported: msft.it/6019gtOrf. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010gtOrA ^FF
Replying to @Bailey40415236
Please visit our bug report site to see if the problem has already been reported: msft.it/6013gtOKv. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014gtOKa ^FF
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Replying to @KanetheKing321
Please visit our bug report site to see if the problem has already been reported: msft.it/6012gtOBk. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6013gtOBZ ^FF
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Replying to @RollyeggYT_
No worries, I'd still suggest checking out that website for reporting that bug. That's the best way for our Devs to see it and work on it! ^BT
Replying to @jjtry231
It's just us signing off on our messages. :) ^BT
Replying to @RollyeggYT_
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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Replying to @jjtry231
Thanks for getting that for me! At this time, I'd ask that you reach out to our Tech team so they can have a look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Replying to @pinballman06
I understand the confusion, but the issue is with you not logging into the right Microsoft account. You'll need to log into WasteofOxygen24 in order to play your game, but if you can't access it, you'll need to reach out to Microsoft Support. ^BT
Replying to @pinballman06
You can use either one of those links. The twitter one, or their official Support page! ^BT
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Replying to @Endlessamaya
Issues with Microsoft accounts would need to go to Microsoft Support as our Support doesn't have access to their account management system. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Replying to @zDarkix
You may need to reach out to Forge support about that since we can only provide support for our own launcher. ^BT
Replying to @pinballman06
If you need help with getting into that account, you'll need to reach out to Microsoft Support! nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Replying to @jjtry231
Can you grab a screenshot of that error message for me? We'd be happy to take a look! ^BT
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Replying to @gem9991
In order to have this looked into, can you have your friends make tickets with us too? ^BT
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Replying to @KanetheKing321
Gotcha. Can you reach out to our Tech team about this? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Replying to @t3abaninja
Please reach out to our Tech team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @shadowboy662
Thanks for giving that a try for me! If you could, can you reach out to our Tech team so our Specialists can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Replying to @PaynMusic
No worries. The transaction ID isn't necessary since we have other means of verification, but it does help push the recovery process along! ^BT
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