Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Understood. Let's have you write to our Realms team at aka.ms/Minecraft-Support so we can assist you further. ^AG
Hi there! We recommend voting for an existing bug report or submitting a new bug report here: bugs.mojang.com/secure/Dashb… ^AG
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Let's have you write to our Realms team at aka.ms/Minecraft-Support so we can assist you further! ^AG
Hi, and thank you for the screenshot! Cauldron indicates that a connection issue while signing in. Please check that your game version and that your internet connection is stable. Testing with a wired connection is preferred. Log out and log back in if the issues persist. ^AG
Okay. Please write to our Marketplace team at aka.ms/Minecraft-Support so we can assist you further. Please include a detailed explanation of the problem and a screenshot of the issue you're facing when submitting. ^AG
This usually means the account you're signing in with doesn't contain a copy of Minecraft. Can you try signing in with any other Microsoft accounts that you may have used when creating/migrating your account? Let us know if you're still running into any issues! ^FF
Thanks for keeping us updated. Can you clarify which steps that you've tried? Have you tried using using another device to register the account? ^AG
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Hi there! We recommend voting for an existing bug report or submitting a new bug report here: bugs.mojang.com/secure/Dashb… ^AG
Hi! We recommend writing to our technical support team at aka.ms/Minecraft-Support so we can assist you further! ^AG
The Minecraft Unified Launcher can be thought of as macOS's "default Minecraft launcher," for now. It is the launcher designed to work for Windows, macOS, and supported Linux distros. ^AG
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Hey there! There don't appear to be any issues with Realms, today. Have you tried switching to another wireless network or testing with a wired connection? ^AG
Minecraft Support agents have the final say in cases that they review and cannot be appealed here. If you have other questions about Minecraft, please let us know. ^AG
Hi! You can vote for this suggestion if it's already listed or share it as a new suggestion for Minecraft here: feedback.minecraft.net/hc/en…. ^AG
Hey there! This issue can be a result of lag due to an unstable connection. Does the issue persist while using another wireless network or a wired connection? ^AG
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The Minecraft Launcher is only available for Windows 10 and 11. Since it looks like you're using MacOS, you can definitely still use the Minecraft Unified Launcher (or Legacy Launcher). ^FF
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For reports of this nature, we will need you to please file a ticket: help.minecraft.net/hc/en-us/…. ^FF
This sounds like a great suggestion to submit to our feedback site! Feel free to share your suggestion here: feedback.minecraft.net/hc/en…. ^FF
In that case, please complete our request form at aka.ms/Minecraft-Support so that one of our Technical specialists can look further into this issue for you. ^FF
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