Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Huh, that's strange. It could be that there's some corrupt file that's only accessed when you log in. One thing I'd recommend would be to reinstall the game to see if that helps. Make sure you back up your worlds. You can check out those steps here: bit.ly/3jiNA8W ^LK
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Please complete our request form at aka.ms/Minecraft-Support so that one of our Realms specialists can look further into this issue for you. ^FF
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New Mojang accounts are no longer able to be created. Can I ask what exactly you're trying to do? ^FF
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Can I get a look at that error code? Please grab a screenshot and I'd be happy to help from there! ^BT
Gotcha, thanks for letting me know! If you could, can you let me know what platform you're playing on when you get this error? ^BT
Please reach out to our Tech team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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No worries! You should be able to adjust your brightness settings in the Settings! All you'll need to do is go to Video and then you should be able to adjust the slider to however you'd like. ^BT
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Thanks for making that ticket! An agent should be with you as soon as they get to your ticket. ^BT
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Can't do a video, but here's an FAQ that should give you some steps on how to do that:
help.minecraft.net/hc/en-us/… ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
I'm seeing the first ticket was made three years ago and I can't find anything under the second one. Can you make sure that's the correct ticket number? ^BT
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We can't help through Twitter for security reasons! If you could, can you give me the ticket number? I'd be glad to take a look. ^BT
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You should be able to transfer it with the use of a Realm by downloading and uploading it. Give that a try. ^BT
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Huh, that's strange. Reach out to our Support team and they'll take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Gotcha! Please send us an email at aka.ms/Minecraft-Support and our Accounts team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Let's have you reach out to our Support team so they can look into it. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT