Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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You'll need to contact us with an email address that you can currently access. You can include the email that is still tied to your account under the "Java Account Email" section, but make sure to use a current email under the "Your Email Address" section in the form! ^FF
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Are you seeing any kind of error message when trying to chat in your world, or does it just seem to be unresponsive? If there's any errors, a screenshot may help us to narrow things down! ^FF
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Can you let us know what troubleshooting steps you've tried so far, if any, and can you let us know what this issue started happening? ^FF
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Try deleting your cache and use a different browser and/or device (if available), and ensure you have a good internet connection. If you still are unable to submit a ticket, please let us know. ^FF
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can safely assist with your question. ^FF
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I'd suggest leaving this on our Feedback page for our Devs! feedback.minecraft.net/hc/en… ^BT
I'd suggest you reach out to our Realms team so they can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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That's a neat idea! How about you send that feedback page for our Devs? feedback.minecraft.net/hc/en… ^BT
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We have a bit of backlog at the moment, but I assure you that an agent will reach out to you as soon as they get to yours. Thanks for your patience in the meantime! ^BT
Yep, it's a block! You can check out more information on our Wiki: minecraft.fandom.com/wiki/Sn… ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. If you haven't though, I'd suggest sending this as a suggestion to our Feedback page! feedback.minecraft.net/hc/en… ^BT
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Let's have our Tech team look into that. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Wouldn't be able to tell you off of the top of my head! Can you let me know what platform you're playing on? Also, what version of game is this? ^BT
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Once a link is made between Mojang and Microsoft, that link is permanent. If you need to make any account adjustments, you'll need to reach out to Microsoft Support. ^BT
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I'd be happy to help! Just to confirm, are you on Java or Bedrock? Have you tried any troubleshooting so far like reinstalling the game? ^LK
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Ahh, right, our team is pretty focused on Minecraft nowadays. Go ahead and select Minecraft: Java Edition for the game version, but specify in the description of the issue that you're actually having trouble running a Caller's Bane server. ^LK
Hmm, if Nintendo was unable to help, we would recommend contacting our technical team for further troubleshooting. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can assist further. ^LK
No worries! You don't need to be able to log in to your account to submit a ticket, you can use an email that you do currently have access to. That way we can investigate and communicate with you through that new email. You can fill that out at aka.ms/Minecraft-Support ^LK
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