Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Do you have a Mojang, Legacy, or a Microsoft account? If you have an older account (Mojang/Legacy) and you haven't migrated yet, please send us a ticket: aka.ms/Minecraft-Support. If you've migrated or always used a Microsoft account, please reach out to their Support Team. ^FF
Our Account specialists can help update the email on your account! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can safely assist with your question. ^FF
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Please complete our request form at aka.ms/Minecraft-Support so that one of our Technical specialists can look further into this error code for you. Be sure to include any screenshots of the error and what troubleshooting steps you've already tried! ^FF
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We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Let's have one of our Tech agents take a closer look. Please complete our request form at aka.ms/Minecraft-Support and be sure to include as much information about the issue you're experiencing as possible, include screenshots of any error(s). ^FF
Let's have our Realms experts take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^FF
Hello! Did you by chance open a ticket with us? If so, may we have the ticket number that was assigned to your case? If you haven't yet opened a ticket, we encourage you to do so at bit.ly/3uO21ER so we can safely assist you! ^AG
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Hello! You can share your suggestions and feedback here: feedback.minecraft.net/hc/en…. Thank you for your input! ^AG
Hello there! This sounds like a bug that we have a report for. Is this by chance occurring in Realms? If so, we have the bug report that you can upvote here: bugs.mojang.com/browse/REALM…. Unfortunately, we can't provide an ETA at this time. ^AG
Hi Sparks! It's bugs.mojang.com/browse/MCL-2…, right? The workaround creates a folder & moves files downloaded via command prompt into said folder. Indeed, it's technical, we understand. If you don't feel comfy doing this, we ask for your patience while we work on a solution.
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Thank you! Our team works hard to improve the game experience for players. If you'd like to add your feedback through our form, or if you have additional suggestions, please head over to feedback.minecraft.net/hc/en… so that the developers can see! ^AG
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Our Realms team can assist you with this case! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AG
Let's have our technical support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support with screenshots so we can quickly and safely assist with your question! ^AG
How strange, it appears that your textures are getting all mixed up! We recommend updating your graphics card's drivers and seeing if that resolves the issue for you. ^AG
Those really aren't specifics we'd be unable to provide! Stats would be a neat feature to send to our Feedback page though. feedback.minecraft.net/hc/en… ^BT
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The FAQ should have listed reasons as to why that is. I'd also suggest giving this a link a look too to see if it helps with creating a post: feedback.minecraft.net/hc/en… ^BT
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We have a bit of backlog at the moment, but I assure you that an agent will get to your ticket as soon as they can. Thanks for your patience in the meantime and thanks for making that new ticket! ^BT
Looks like the ticket was closed for some reason! If you could, can you make a fresh ticket? We'd be happy to help. ^BT
I'd suggest reaching out to our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your account name / Gamertag. ^BT
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