Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @wonyopaws
You can reach out to our Support team so they can take a better look at it for you. To keep your information secure, please complete our request form at msft.it/6014i1C4o so we can quickly and safely assist with your question! ^BT
Replying to @tronexian76193
I'd suggest reaching out to our Support team and they'd be happy to help! To keep your information secure, please complete our request form at msft.it/6013i1CIz so we can quickly and safely assist with your question! ^BT
Replying to @Shadow23411_
I'd suggest having your friend reach out to our support page. To keep your information secure, please complete our request form at msft.it/6016i12ea so we can quickly and safely assist with your question! ^BT
Replying to @wonyopaws
You'd have to open the link for their website and click "Can't Sign in". From here, you should be good to go! msft.it/6012i1LdA ^BT
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Replying to @XDavird
I'd suggest reaching out to our Support team so they can have a look! To keep your information secure, please complete our request form at msft.it/6015i1LwH so we can quickly and safely assist with your question! ^BT
Replying to @LMod369
Please reach out to our Accounts team so they can have a look! To keep your information secure, please complete our request form at msft.it/6016i1L3k so we can quickly and safely assist with your question! ^BT
Replying to @karinarebekah6
I'd suggest reaching out to our Realms team so they can have a look. To keep your information secure, please complete our request form at msft.it/6010i1L1i so we can quickly and safely assist with your question! ^BT
Replying to @MarcC5M
We can't really speak on it since the system is automated. All we can suggest is to try another username that works out! ^BT
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Replying to @RonaldoGalvan7
The "Creeper" error code means that a network issue has prevented your sign-in. Please make sure that your connection is stable and check that it is configured properly. I'd suggest checking this FAQ to see if that helps: msft.it/6017i1Iad ^BT
Replying to @woshyyjoshy
Hello! We cannot assist players with recovering Microsoft accounts, nor can we transfer purchases between Microsoft accounts. Please contact Microsoft Support for assistance recovering the account: msft.it/6018i1XkY -AG
Replying to @Asees121
You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
Replying to @BiltoftBrandon
Hello! We cannot assist players with recovering Microsoft/Xbox accounts, nor can we transfer purchases between Microsoft accounts. Please contact Microsoft Support for assistance recovering the account: msft.it/6016i1Xuo -AG
Replying to @jeongju52964879
Minecraft Legends is available on a variety of platforms that use a Microsoft account, Steam account, or your home console's account. You can reach out to the support team for your account's respective platform for assistance recovering access to it. -AG
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Replying to @Asees121
Double-check the Microsoft email that you're signing in with; it sounds like you may be running into Demo Mode: msft.it/6015iEfL5. If you're still seeing this error, then please send us a ticket so we can take a closer look: msft.it/6016iEfLg. ^FF
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Replying to @Send_alguien
That certainly doesn't look right! Let's have you report this at our bug site: msft.it/6015iENXN. If it's already been reported, you can upvote the report if the issue hasn't been resolved. Here's how to submit a report, in case it helps: msft.it/6016iENX4. ^FF
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Replying to @cara_rae_bae
Let's have you reach out to our Support team and we'll see what we can do for you: msft.it/6012iE2YC. ^FF
Replying to @Lil_Tweety21
Hmm... I think we should have a ticket made for your case. If you'd be so kind, please write to our technical support team at msft.it/6018iE0iA, so we can assist you further! -AG
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Replying to @OscurVillario
To keep your information secure, please complete our request form to our Accounts team at msft.it/6017iESQ7, so we can safely assist you! -AG
Replying to @chrisandobe
You can share your suggestions and feedback for Minecraft here: msft.it/6018iESQe. -AG
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Replying to @Lil_Tweety21
Hi there! Have you by chance tried using a 5GHz network or switching to a stronger available network? If no alternative networks are available, we recommend reaching out to your ISP to see if they can spot anything that could be creating a connection issue. -AG
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