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Joined January 2013
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Our Marketplace team should be able to help you with that if you make a ticket with them. To keep your information secure, please complete our request form at msft.it/6018i8eoI so we can quickly and safely assist with your question! ^BT
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I'm glad we could help out, even if we don't yet have a date for those name releases. Take care and let us know if you need anything in the future! -JL
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It'll depend on what exactly you're seeing. Could you provide us with a screenshot of the error you're seeing when you try to download the packs? Have you tried any troubleshooting already? -JL
Hey there Hailey! If you'd like to leave your feedback about this, feel free to submit your suggestion at msft.it/6018i88rG so that our game devs can take a look. ^FF
Thank you for reporting this up to us. If you have any questions or concerns that we can assist you with, please don't hesitate to reach out! ^FF
No worries. If you need help with figuring that out, you'll have to reach out to Xbox Support. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6015iBhql on Twitter, or through their help site directly: msft.it/6016iBhqm ^BT
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Thanks for giving that ticket number! Looks like it made it into our queue and it should be looked into by an agent as soon as possible! ^BT
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Can you reach out to our Realms team so they can take a look? To keep your information secure, please complete our request form at msft.it/6010iBFHO so we can quickly and safely assist with your question! ^BT
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Oh gotcha, thanks for that clarification! Do you happen to have the ticket for the most recent one? I can take a peek at it for you. ^BT
I'd suggest waiting before you make a ticket so an agent can reach out to you. Making multiple tickets could make the process more muddled and it'll be better to keep it all in one ticket. Thanks for reaching out to us though! Someone should be with you soon. ^BT
We don't have a specific date or time when that'd be possible, but they should be released at a later date! ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/6017iBvqt so we can quickly and safely assist with your question! ^BT
Hi Silly! You mentioned that you reached our support, right? The capes are coming out in waves throughout the season, so you should get yours if you're eligible. (: If you have any other questions, let us know! ^BT
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Please visit our bug report site to see if the problem has already been reported: msft.it/6015iBvrL. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6017iBvrF ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/6013iBvyJ. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6014iBvyK ^BT
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Currently, if you are unable to access the email the account was attached to there is no other way to claim the post-migration code. I know that this is a less than ideal situation, but thank you for your understanding. -JL
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If you do not have access to the email your Mojang account was associated with, we will not be able to update the email to a new one for you to be able to claim the code. If you do not have the email, you may reach out to your email provider for assistance. -JL
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Please visit our bug report site to see if the problem has already been reported: msft.it/6018iBT0a. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6019iBT0x ^BT