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Redmond, WA
Joined January 2013
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Alright, thanks for letting me know. In that case, I'd definitely recommend submitting a ticket so that one of our tech folks can take a look at things and offer a more details suggestion. Please include what steps you've already tried and any other important details! -JL
If you're noticing the error with/without mods, I'd recommend temporarily uninstalling any 3rd party launchers you may use and then trying. There are further steps that are too long for a tweet, so if the issue continues please submit a ticket at msft.it/601897kx4 -JL
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Gotcha, in that case you'll likely need to stick to the Microsoft launcher. If you notice this error start cropping up elsewhere or through the main launcher, please let us know! ^FF
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We're not seeing other reports just yet, but can you let us know if this is only happening with servers, or is this happening with Realms and multiplayer worlds as well? Can you let us know what troubleshooting steps you've tried so far (if any)? ^FF
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Thanks for giving those a try for me! If you could, can you also provide a screenshot of what happens when you try to access it on PC? ^BT
Gotcha. Since you keep getting that screen and nothing else, can you confirm that you've tried another device? ^BT
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Gotcha. If you could, can you reach out to our support team so they can have a look? To keep your information secure, please complete our request form at msft.it/601497GIg so we can quickly and safely assist with your question! ^BT
Nope, you wouldn't be able to play with them at the same time. You should be able to switch though by logging out and logging into your other account. If you run into any issues with it, let us know. ^BT
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Hmm, definitely see your in-game issue now. In order to have this looked into further, can you reach out to our support team? To keep your information secure, please complete our request form at msft.it/601997EpN so we can quickly and safely assist with your question! ^BT
Glad to hear that you were able to make that ticket! We'd suggest working through it with Support in that ticket as they can give you more in depth assistance. ^BT
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That's not information we have. When there's more information out, it'll be posted. :) Thanks for your patience in the meantime! ^BT
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I'd suggest reaching out to our Tech team so they can look into those crashes for you. To keep your information secure, please complete our request form at msft.it/60129AhFq so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60169Ahii. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60179Ahic ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60129AhX8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139AhXD ^BT
It should take you to a form to fill out and submit, and Support should reach out to you through e-mail. ^BT
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Looked into this for you and it looks like the Minecraft mailing list isn't available to be joined. ^BT
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To keep your information secure, please complete our request form at msft.it/60189Aefs so we can quickly and safely assist with your question! ^BT
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Gotcha. Can you reach out to our Tech team so they can look into this further? To keep your information secure, please complete our request form at msft.it/60149AeNO so we can quickly and safely assist with your question! ^BT
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