Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Minecraft data (which includes your worlds, inventory, dropped items, and skins) is stored locally on your device and isn't attached to your account. While we're unable to restore your corrupt world, please take a look at our guide on managing data: msft.it/60189IbPE. ^BT
If the account was migrated, you'd have to work through this with their support since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/60149IXjC or through their help site directly: msft.it/60159IXjh ^BT
Minecraft data (which includes your worlds, inventory, dropped items, and skins) is stored locally on your device and isn't attached to your account. While we're unable to restore your corrupt world, please take a look at our guide on managing data: msft.it/60109IXwp. ^BT
You can share your suggestions and feedback for Minecraft here: msft.it/60169Iyxp. -AG
Thank you for confirming. You can install the "Minecraft Launcher" from the Microsoft Store application (just be sure to sign in on the app using the Microsoft account that bought Minecraft). Alternative download links here: msft.it/60149Iyae -AG
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Thank you for writing back to us. We are unable to assist players with game redemption issues here on Twitter. We recommend opening a ticket with Minecraft Support so that our helper agents can assist you. -AG
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Hello. We are unable to offer support for VPNs, as they're not created by Mojang. For this reason, it is not always possible for us to know what is occurring when players use them. -AG
Ah, you were asking for the *email* on the Microsoft account sent to your email. I appreciate your patience. We cannot send or disclose this information to players, either. The recommendation to contact Microsoft Support is still the way to go. -AG
Hi! We cannot send password resets for Microsoft accounts for players. For assistance recovering a Microsoft account, we recommend contacting the Microsoft Support team: msft.it/60169I8up -AG
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Some players may require a parent or legal guardian to approve their children playing multiplayer games under Microsoft account settings. We have more information in our help article here: msft.it/60159I8MR -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60119I86b, so we can safely assist you! -AG
I see. Would you be willing to make a ticket with our account support team so that we can have a closer look at this? Please write to us at msft.it/60149IBhg -AG
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We recommend writing to our technical support team at msft.it/60189IBAg, so we can assist you further! -AG
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We recommend writing to us at msft.it/60159IBfz, so we can assist you further! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60199xlp9, so we can safely assist you! -AG
Hi! You can share your suggestions and feedback for Minecraft here: msft.it/60129xlTm. -AG
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