Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Let's have you reach out to our Support team so that one of our technical specialists can take a closer look: msft.it/6012iHsJo. Be sure to include the error message and any troubleshooting steps you've already tried. ^FF
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One of our Support agents will respond to your request as soon as they possibly can. If you can provide us with your 7-digit ticket number, we can check in on the status of your request for you as well. ^FF
Let's have one of our Marketplace experts take a closer look! To keep your information secure, please complete our request form at msft.it/6014iHPQi so we can quickly and safely assist with your question. ^FF
Gotcha. Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6012iH3pg so we can quickly and safely assist with your question! ^BT
I'd suggest reaching out to our support team so they can take a look! To keep your information secure, please complete our request form at msft.it/6013iHBBx so we can quickly and safely assist with your question! ^BT
Hm, that's strange. Can you reach out to our support so we can look into that for you? To keep your information secure, please complete our request form at msft.it/6012iH6xw so we can quickly and safely assist with your question! ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/6012iH6my ^BT
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No worries, you'd just have to reach out to Microsoft Support about it. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6010iH6j4 on Twitter, or through their help site directly: msft.it/6011iH6jf ^BT
That definitely sounds like a frustrating situation. Could you provide some info on what device you are playing on and what troubleshooting steps you've already tried? -JL
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I'd suggest reaching out to our support team to have a look at that for you. To keep your information secure, please complete our request form at msft.it/6018iGYWu so we can quickly and safely assist with your question! ^BT
Hey there! Feel free to send over any suggestions or feedback that you have for the Minecraft team here: msft.it/6011iGYcf. ^FF
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That's strange. Can you reach our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6011iGZ9t so we can quickly and safely assist with your question! ^BT
Glad to hear that it works now! If you run into any other issues, let us know and we'd be happy to help. ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/6013iGZ3R ^BT
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That's strange! Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6019iGZBH so we can quickly and safely assist with your question! ^BT
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Oh that's weird! Can you try using another browser and/or device to see if it still gives you the same issue? ^BT
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It could be that you're logging in using the wrong credentials. Can you try double checking to make sure you're into the right account? I'd also suggest checking this FAQ out. msft.it/6011iGkHV ^BT