Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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You can make the suggestions on this website: msft.it/6013iJ1mS. You can also search for and vote for ideas that you like, as well! -AG
That sounds cool, too! You should forward that idea to the suggestions and feedback site, as well! -AG
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Hello! You can share your suggestions and feedback for Minecraft here: msft.it/6012iy7vY. -AG
Hello! Yes, this appears to be an installation issue that we have a bug report on. You'll find it and some workarounds for this issue detailed in here: msft.it/6015iy7tS -AG
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We can't really speak for third party servers. If you require assistance regarding a server maintained by a third party, the only thing we can recommend is to reach out to them for assistance. -AG
Those are fun ideas! You can share your suggestions and feedback for Minecraft here: msft.it/6011iy7od. -AG
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You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
Hi there! That's correct. Console players need to have an active console subscription to play online, both on servers/Realms and on another player's locally saved world. -AG
Hey there, let's have you reach out to our Support team so that one of our Technical specialists can take a closer look into this for you: msft.it/6013iywaf. ^FF
To keep your information secure, please complete our request form to our Accounts team at msft.it/6014iypko, so we can safely assist you! -AG
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Some gamerules set in Realms will revert after you sign out. Since this is not a gamerule that can be configured in your world options, our recommendation is to download the world from your Realm, set the gamerule while in single player, and reupload it back onto the Realm. -AG
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An account is required to create a bug report. We recommend trying again at a later date and seeing if it can be done on another web browser or device, if you still can't create an account. -AG
Hey there! Hmm. Do you by chance have any texture packs from the Marketplace active? By the way, which device are you playing on? -AG
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Hi there! It's up for us. Have you tried switching Wi-Fi networks or perhaps contacting your ISP? This sounds like something they can spot and help fix. -AG
Hi! We recommend using the watch toggle while signed in on your Jira account to follow these reports for updates. -AG
Hey there, I see you mentioned attempting to resolve this issue through email; have you submitted a ticket to Minecraft support already? If so, we'd suggest responding to the agent handling your case so they can keep assisting you there. ^FF
Sounds like a bug or glitch, so we'd suggest checking our bug site to see if the problem has already been reported: msft.it/6016iHtDM. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6017iHtD3. ^FF
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