Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Let's get you up to our tech team who can continue with more detailed guidance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
You don't need to purchase Minecraft to download it and play the demo, but if you purchased the Xbox license, you will need to purchase a separate license for PC as you'd need to buy a license for each console/device individually! ^AM
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No April Foolsin' here, just sounds like something else, but we can help! Let me just clarify, you have a Game Pass sub, but you're unable to play Multiplayer? Check this article first: bit.ly/3zjgZ6W but let me know more specifically what issue you're having. ^AM
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Unfortunately we are unable to assist but be sure to contact Microsoft for account-related issues! nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Mmmmm, so many great rice dishes! 🤤 We do have an official feedback site here: feedback.minecraft.net/hc/en… so if you'd like to submit your yummy idea to the devs, I encourage you to submit it there so they can see! ^AM
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We may be experiencing longer than usual wait times right now, but if you received a ticket # in your confirmation email, we can check the status of your case to make sure we received it! ^AM
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You are always welcome to submit these ideas and suggestions to our official feedback site! feedback.minecraft.net/hc/en… is where we encourage you to submit your feedback as it's the best place for the devs to see! ^AM
To ensure there isn't any corruption causing issues, have you tried creating a new world to see if the crashing persists? If only one world is freezing, it could be an issue with said world. Let us know if it persists after that so we can rule out certain issues! ^AM
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Make sure to check you have permissions enabled for online/multiplayer, you can check steps on that here: bit.ly/3zjgZ6W. If the issue persists, let us know and what device/Edition you're playing on so we can provide the appropriate troubleshooting! ^AM
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Please check your privacy/online safety settings to ensure multiplayer play is enabled. You can see steps/more info here: bit.ly/3zjgZ6W. If the issue persists, let us know and tell us which platform/device you're using and we can look into it! ^AM
No worries, without your Transaction ID we might still be able to assist. If you haven't already, go ahead and submit a ticket and our agent will let you know if there is other information they need when they reach out to you. ^AM
Please try repairing manually from the launcher, you can find steps on doing that in our FAQ here: bit.ly/3nqildV. Please be sure to check the rest of the FAQ for more information and troubleshooting. Feel free to let us know if the issue persists after! ^AM
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Our Realms team can assist with completing the creation of the Realm if you write us a ticket! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Let's get you up to our Dungeons team who can keep an eye on this. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM