Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're a bit backed up at this time and appreciate your patience as we work to get to your ticket. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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This is a different issue and our Realms team can help set up your Realm if you submiTo keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!t a ticket upward. ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Not a known issue that I'm seeing on our end. What troubleshooting steps have you tried already and are you playing on WiFi or Hardwire? ^TK
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We recommend reviewing our FAQ on the feedback site here: feedback.minecraft.net/hc/en…. We aren't able to comment on if/when feedback posts get approved, but our team is hard at work reviewing all submissions! ^LK
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Feel free to submit your suggestion for adding more mobs at our feedback site here feedback.minecraft.net/hc/en… so the devs can take a look! 🦅
Hmm, it could be a resource pack or it could be corrupt files in your installation. Do these weird textures show up in every world you play in? Additionally, which platform are you playing on? ^LK
If you've got comments about the pottery mechanics, feel free to submit them to our feedback site at feedback.minecraft.net/hc/en… so our devs can take a look! ^LK
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Be sure to include a copy of your receipt/order confirmation in order to speed things up! ^LK
We at the Twitter team cannot comment on the outcome of support tickets. In the case that your ticket is set to close, but your issue has not been resolved, feel free to reply to that email with any updates you might have. ^LK
Excellent! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question. ^LK
It might be that you've chosen the wrong Game Title, since that changes what platforms are available. Minecraft on PlayStation would just be "Minecraft". If you're still having trouble, feel free to describe the issue in more detail in the ticket body and submit it anyways. ^LK
The Trails & Tales update (1.20) hasn't been released yet. It's only available in the Minecraft Beta and Preview, neither of which are available on PlayStation at the moment. For more information about Minecraft Preview, see our article here: bit.ly/3lScqhh ^LK
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Gotcha. If you've migrated to a Microsoft account, we would recommend continuing to reach out to Microsoft Support for assistance recovering that Microsoft account. We at Mojang Support can't help reset the password of a Microsoft account: support.xbox.com ^LK
The Mojang bug site uses a separate account system than Minecraft, so you'll need to create an account there to report a bug. For more information about the bug site, visit our help site here! aka.ms/MCBugTrackerHelp ^LK