Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. To keep your information secure, please send us an email at aka.ms/Minecraft-Support and we will assist. ^LK
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It can take a bit to get a response back but stick with that ticket and they should be able to assist you in this matter. If you still need assistance, reach out again when a ticket number is sent to your email. ^LK
I see, does this happen only when you play online, or does it happen when you're in single player too? Additionally, have you tried any troubleshooting so far? ^LK
Weird, maybe related to the new armor trims? In any case, please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. If it hasn't, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK
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Cross-platform play for Minecraft Preview is not supported on all devices. For more information, see our Minecraft Preview FAQ here: bit.ly/3FGXNFg. If you've made a bug report and it is still open, feel free to continue checking it for any updates. ^LK
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your receipt of purchase and your account name/Gamertag. ^LK
I'd be happy to help clear up any confusion! First, do you know if you use a Mojang account or a Microsoft account to log in to Minecraft? ^LK
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Oh, that actually looks like the old "3D Anaglyph" option, it made Minecraft work with red and blue 3D glasses. It was removed from base Java Edition, so there might be a video settings mod installed that added it back in. ^LK
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We'd be happy to help! First, are you connected with or Hardwire connection? Also, are you able to join public servers or other players? ^LK
Ahh, I can see how that might be annoying to deal with. Make sure to submit your suggestion to our feedback site though, so our devs can look into it! You can find our feedback site here: bit.ly/3uQyA4R. ^LK
Gotcha. In that case, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
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If you've renewed a Realm but it's still expired, please complete our request form at aka.ms/Minecraft-Support so our Realms specialists can quickly and safely assist with your question! Be sure to include your transaction ID / receipt from your Realms purchase. ^LK
Our tech team can take a look and offer some troubleshooting steps! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question. ^LK
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Gotcha. In that case, please make sure you're using the Mojang Login option when you're logging in. If you still don't see your game, Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^LK
Our tech team should have some troubleshooting steps to help fix this! Please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question. ^LK
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Do you have a screenshot showing what you see when you try and invite another player while logged in to your Microsoft account? ^LK
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If you are chatting with our support team and don't have a ticket number yet, please keep working with our team members there. If you still need assistance, reach out again when a ticket number is sent to your email. ^LK
Please reach out to our Realms team who can assist with this issue. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK