Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That sounds super frustrating. If you can only play the Demo Mode, we recommend checking out this article for suggestions to access the full game again: help.minecraft.net/hc/en-us/… ^LK
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Hmm, that's no good. Have you tried any troubleshooting so far, such as using a different network to access the Realm? ^LK
Per our Terms and Conditions and EULA, Mojang accounts are for the use of one individual only. Unfortunately, we won't be able to assist with a shared account. You can find information on changing your username here: bit.ly/3zDFn4M ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Unfortunately, I'm not sure what you mean. When you have PS Plus activated it doesn't let you send invites? Is there a particular error message that you see? Let us know so we can continue investigating, thanks! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
This likely means the incorrect account is being logged into. Please check out bit.ly/3JEXafI and be sure to check any other accounts you may have used. Is this a Microsoft account or do you have a Mojang account? ^AM
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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We are unable to comment but if you have a particular report to make, please let us know so we can forward it to the correct team. You can also send a report by completing our request form at aka.ms/Minecraft-Support. ^AM
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Are you a Switch player and having trouble setting up or purchasing a Realm? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so our Realms team can quickly and safely assist with your question! ^AM
This could likely indicate there is some corrupted data, but there could be a few causes. Does this happen if you start a new world? This could help us narrow it down. Please try with a new world first and let us know if the crashing continues so we can look into it! ^AM
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Please try fully logging out of the account, restarting your device and logging back in. You may also want to make sure if you have any unused texture packs or marketplace content, to remove them from the device so you have plenty of space! ^AM
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Let's get you up to our Tech team who can look into this further! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Please try powering off the Switch and restarting. Make sure you have plenty of storage space available. You will also want to refresh the internet connection by restarting your router. Let us know if you keep running into this after troubleshooting with those steps! ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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If you're still having issues after setting the parental consent on the account, then you're going to need to reach out to Xbox/Microsoft Support for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM