Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp
1
We'd be happy to look once we have more info. What platform are you trying to purchase it on? Also, are you getting an error message when trying to buy realms? ^BT
1
That'd be an interesting idea for sure! Send that over to our Feedback page for our Devs. feedback.minecraft.net/hc/en… ^BT
2
Do you get an error message when trying to connect? If so, please grab a screenshot for us so we can take a look. ^BT
Do you get an error message when trying to connect? If so, grab that for me and I'd be happy to take a look. ^BT
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
Still being looked into at this time and working towards the fix! Thanks for your patience in the meantime. ^BT
Our Tech team can take a look if you make a ticket with them! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Please reach out to our team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha. If you could, can you reach out to our Tech team to take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
1
That's nothing Support would be able to do, sorry to say! I'd definitely suggest sending it to our Feedback page though for our Devs. feedback.minecraft.net/hc/en… ^BT
Glad to hear that it's working now! If you run into any other issues, let us know and we'd be happy to help. ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
This usually means there is a connection issue. To avoid a loss of data, do *not* uninstall. Some users report restarting pushes the update along, but also make sure you have a stable connection by switching to hardwire if on and power-cycling console and router. ^BT
That likely means you're logged in to the wrong account. Check out this FAQ for other possibilities: bit.ly/3cluzz3 You'll need to reach out to nitter.vloup.ch/xboxsupport or support.xbox.com for support with locating an account. ^BT
1