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Redmond, WA
Joined January 2013
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Replying to @jcopp72
We apologize for the inconvenience, as this is currently a known issue. Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
Replying to @kcKefk01
Managing Beta access can be done through the Google Play Store. Check out our Minecraft Preview FAQ for more info on Beta/Preview: bit.ly/3FGXNFg. If you're having issues with turning Beta on/off, please reach out to Google Play Support at bit.ly/3eoVknm. ^FF
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Replying to @KylerNyhagen
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
Replying to @TheGreenPrince_
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
Replying to @NightSandpiper0
We apologize for the inconvenience, as this is currently a known issue. Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
Replying to @leorio2910
Most devices running iOS/iPadOS 11 or later are supported. Check out our iOS technical support issues support article for more information: bit.ly/3Tk2IRj. ^FF
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Replying to @Getitback123
Mojang's ToS/brand guidelines are designed to let you know in plain terms what you can/cannot do with your game, the Mojang brand & Mojang assets. View the terms at bit.ly/3RNNwJF. Server guidelines can be found at bit.ly/3YSZkhl & bit.ly/3T6wDdM. ^FF
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Replying to @yujmto
It looks like your ticket is just waiting for an agent to respond. We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience! ^FF
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Replying to @CeoOf________
Looks like your previous ticket had closed after we didn't get a response back from you after our agent had replied. You'll need to submit a new ticket at bit.ly/3uO21ER if you still need assistance. ^FF
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Replying to @ProPlayerCool
That definitely shouldn't be happening! Please visit our bug site to see if the problem has been reported: bit.ly/3AOzbYS. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Replying to @SoftWar17856424
Gonna have you reach out to our tech team for assistance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @fokin3112K
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Replying to @lentzaulait
We have a Realms team in place to assist here! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @Nitebeat832 @Mojang
If you haven't already, you may follow this link to find out how to become a Marketplace Partner: minecraft.net/en-us/partner ^TK
Replying to @xxYasin71
We're not the developers so I couldn't tell you if this is working as intended! Community boards are a great way to get insight into interactions like this. ^TK
Replying to @ENDR_EnderLord
If you can, can you try and switch over to a hardwire connection to see if that helps? I would also uninstall/reinstall to see if there are corrupt files at play. ^TK
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Replying to @notl4ndo
The only thing I would suggest to do is backing up your single-player worlds: bit.ly/3jiNA8W Then uninstall, restart the phone, connect to strong wifi, and redownload the game. See if that helps and let me know. ^TK
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Replying to @Shionoko_
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
Replying to @Alb_HackbyAngel
Thanks for that clarity! What troubleshooting steps have you tried, are you playing on WiFi or Hardwire, and are you still having the issue at this time? ^TK