Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If your daughter has worlds, or content that she's not using try and remove them. Sometimes the nintendo switch get hung up when not enough space is available. ^Tk
What troubleshooting steps have you tried thus far and are you playing on a WiFi or Hardwire Connection? ^TK
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In that case, you will need to reach out to Xbox/Microsoft Support for assistance in recovering your Microsoft Account. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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This means you're getting escalated to a higher support team member! We appreciate your patience and we'll get to your ticket soon. ^TK
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Do you have any old packs or worlds you're not using on the switch? It can be a bit finnicky so removing content you're not using can be helpful. ^TK
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It looks like we didn't get a response to this ticket after our last email, so the ticket was closed. If you're still having trouble and would like to reach out again, submit a new request form at aka.ms/Minecraft-Support and our teams can look into it! ^LK
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It sounds like that add-on is conflicting with the Control Customization menu. In that case, we recommend contacting the creator for more information. Alternatively, you can visit our bug report site to see if the problem has already been reported: bugs.mojang.com. ^LK
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Hmm, it's odd that it kicks you out after some time, rather than just not letting you in. Have you tried any troubleshooting so far, such as testing on a different network? ^LK
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If you're having trouble with your PS5, we recommend contacting support.playstation.com/ for assistance. If you want to report this as a bug, please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. ^LK
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What troubleshooting steps have you already tried, and are you playing on WiFi or a Hardwire connection? ^FF
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What troubleshooting steps have you already tried, and are you playing on WiFi or a Hardwire connection? ^FF
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We apologize for the inconvenience as this is currently a known issue. Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
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Try removing any mods you have installed and see if the problem persists. If so, then check out our bug report site to see if the problem has already been reported: bugs.mojang.com. ^FF
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
This means that the owner of the Realm needs to update their client to the most recent update. Keep in mind the update can take 24/48 hours to complete for you to be able to join again. ^TK
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Unfortunately, I don't have an answer for this at this time either. Best to keep an eye on community forums or updates as time goes on. ^TK
Be better for our tech team to take a look into this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK