Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
I may have ways to help! First, the Nintendo switch storage plays a huge role in issues that can happen with Minecraft. Removing Worlds you're not using, maps, and marketplace content usually gets it to run a bit smoother. For the PS5, are you on WiFi or Hardwire? ^TK
1
Replying to @Twil3igh
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @Machannz1
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
Replying to @poluczanis
We're a bit backed up at this time but we will be getting to your ticket before long! If you have the ticket number I can make sure it made it into the queue. ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
Replying to @CallMeMido69
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @rdxbstr
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
Replying to @CeoOf________
There is not another way to get support. You will need to reach out to our support team for assistance. ^TK
2
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Try removing them and let me know if it continues to be an issue! If it is, I'll escalate you up to our player support team. ^TK
Replying to @luke_ellam
Can you tell me if you're getting an error of any kind and what troubleshooting steps you have tried? ^TK
1
Let s take a closer look and have our tech team check it out. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @smoolbeeaan
Can you tell me what platform you're playing on and what steps you're on? ^TK
Replying to @addieixmarie
I'm sorry your Minecraft experience hasn't been the best. While we can't assist with refunds for Minecraft Bedrock, you can reach out to Nintendo Support for a potential refund. Nintendo eShop inquiries are processed by their support team here: bit.ly/3XlMuHu. ^FF
1
Replying to @OinkOffic
Try removing any mods or 3rd party software that you're running and see if that helps. If you're still getting Demo Mode with the normal launcher, then let's get you up to one of our account specialists to take a closer look: aka.ms/Minecraft-Support. ^FF
Replying to @IAmAidiotlol2
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Replying to @Y2uny0X89RYCWrd
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Replying to @Slimecrow_
We apologize for the inconvenience, as this is currently a known issue. Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
1
1
2
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
1