Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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A transaction ID isn't necessary for recovery, but it help speed the process along! Not to worry, we have other ways of verification, so I'd suggest working through that ticket still with an agent. ^BT
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We should still be able to assist without your transaction ID as we have other ways of looking into this for you. Please make that ticket for us and we'd be happy to help. ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Huh. Let's have our Support team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Sorry, I can't see what the first image says because of how blurry it is! Can you type out that error message or retake the image so I can look into this further for you? ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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I've got no answer for that, I'm afraid! You can definitely send feedback to our feedback page about it if you'd like. feedback.minecraft.net/hc/en… ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you're still running into issues with downloading, we'd be happy to take a look if you make a ticket with our support team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you're able to log in yourself, that's a great step! We'd be happy to help if you make a ticket with our Support team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We'd be happy to look into that for you if you were to make a support team with our Tech team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Sorry about this! If you could, can you reach out to our Tech team to have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Glad to hear that it worked! If you run into any other issues, let us know and we'd be happy to help. :) ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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Sounds pretty cozy! Make sure to submit your suggestion to our feedback site though, so our devs can take a look at your idea! You can find our feedback site here: bit.ly/3uQyA4R. ^FF
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