Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @Corpiee_
Gotcha! In that case, can you reach out to our Support team so we can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Replying to @golfsucks284
Depends! If you have Java, you cannot cross-play with those that have Bedrock. ^BT
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Replying to @golfsucks284
Worlds are stored locally, sorry to say. You shouldn't be able to transfer it because it'd stay on your PC. ^BT
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Replying to @poluczanis
No worries! Can you reach out to our Support team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Replying to @BonsaiSgt
Gotcha and thanks for bringing up to us. If you haven't already, I'd suggest keeping an eye on that bug page post for updates or even post your own if you have something to add. ^BT
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Replying to @SmolWoofLoop
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Replying to @alayna_b_____
That'd be a cool feature! Send that over to our Feedback page for our Devs: feedback.minecraft.net/hc/en… ^BT
Replying to @ChaldecottCian
Please double-check that you're using the right credentials and you're logging in using the right log-in. Also, check this FAQ to see if it helps: help.minecraft.net/hc/en-us/… ^BT
Replying to @golfsucks284
We can't answer or open DMs at this time, but we'd be happy to help in replies once we have more details. What seems to be the problem? ^BT
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Replying to @itzzstrafe
Please complete our request form at aka.ms/Minecraft-Support so our accounts team can quickly and safely assist with your question! If you are chatting with our support team and don't have a ticket number yet, please keep working with our team members there. ^LK
Hmm, in that case please complete our request form at aka.ms/Minecraft-Support so that our Realms specialists can quickly and safely assist with your question! ^LK
Replying to @Pgamerxd1J
First, check if your Minecraft account is attached to a Microsoft account by going to the main menu and clicking the sign-in button at the bottom right. If you still can't unlock achievements, you can find some troubleshooting steps here: help.minecraft.net/hc/en-us/… ^LK
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Replying to @O_0_0_00
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
Replying to @Wan_D246
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. In order to continue playing, you'll need to log back in using the old Microsoft account / PSN account. ^LK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
Replying to @haentip
We can't review your information on Twitter due to privacy concerns, but if you've only gotten an auto response we can take a look at your ticket and see what we can do. If you don't have a ticket number yet, please keep working with our team members there. ^LK
Replying to @EldirtMc
Gotcha! You can't change the multiplayer settings while you're still playing on a world. In order to enable Multiplayer, you have to back out and hit the pencil icon next to the world to bring up the Edit options. This should let you enable Multiplayer. ^LK
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Replying to @Ismael_0215
Hmm, it could be that either your Microsoft account isn't recognized, or your Nintendo Switch Online may have expired. Could you double check that you're signed in to Microsoft on the main menu and your NSO subscription is still active? ^LK
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Replying to @zincgamesyt
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK
Replying to @poluczanis
Oh! I meant, are you playing it on PC, Xbox, etc.?
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