Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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It's possible that a support agent actually hasn't reached your response yet. Thanks for making that ticket though and thanks for your patience in the meantime! ^BT
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If you could, can you reach out to our Tech team so they can look into this further for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Autosave is always on, sorry to say. If you'd like to give some feedback on it for our Devs, feel free to check out our feedback page: feedback.minecraft.net/hc/en… ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
We're only Support so we don't have a hand in that. If you got any suggestions though, I'd suggest sending it to our Feedback page! feedback.minecraft.net/hc/en… ^BT
This usually means you are logged in with the wrong account. Check out this FAQ for more possibilities: bit.ly/3cluzz3. For assistance with locating the correct account/purchase, contact nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
The Cauldron error means that is unable to reach the authentication servers, or the connection has timed out. Please make sure that your connection is stable and check that it is configured properly. Some connection tips can be found here: bit.ly/3OFTXyA ^BT
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Sorry to hear that you're running into this issue! Let's have our Support team take a look from here. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha! In that case, let our Tech team take a look from here. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha, based on your description it sounds like a connection related issue to me. I'd recommend reviewing our connectivity troubleshooting suggestions here: help.minecraft.net/hc/en-us/…
If you're still having trouble, are you playing over Wi-Fi or a wired connection? ^LK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK
Yep! Microsoft/Xbox Support handles Microsoft account related issues, even when the account is used to log in to other applications such as Minecraft: Java Edition on PC. ^LK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we our Realms specialists can quickly and safely assist with your question! ^LK
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Huh, that's odd! Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If it's a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK
That's definitely no fun to deal with! Can you let us know what exact errors you see when you launch the game, and what console you're playing on? This will help us get started on a solution. ^LK
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We aren't able to view DMs, however if you need more space than a Tweet to describe the issue, please complete our request form at aka.ms/Minecraft-Support so our technical specialists can quickly and safely assist with your question! ^LK
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^LK
That's a great question! I have seen a few players reach out but not a whole slew of them. If that's the right word.
Do you have any errors you're seeing and can you tell me what troubelshooting steps you have tried? ^TK
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