Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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What exactly happens when you try installing it, and what device are you using to play Dungeons Ultimate? Are you seeing any error messages at all? Let us know, and feel free to send a screenshot or photo of what you're seeing so we can better assist you. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Is this for Java Edition? If so, then this guide should be what you're looking for: bit.ly/3ZG4DC2. ^FF
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Let's get you on over to our Marketplace team to take a closer look. Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. ^FF
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Is this only happening with servers, or is this also happening with Realms and normal single-player worlds? Also, can you let us know what platform you're playing Minecraft on (Xbox, PC, PlayStation, etc.)? ^FF
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Looks like connection issues. Which platform are you playing Minecraft on, and what troubleshooting steps you've tried so far (if any)? If you're using WiFi, try switching to a hardline connection if possible. Let us know what else you've tried and we'll be happy to help! ^FF
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You'll need to ensure your Microsoft accounts settings are enabled to allow Realms and multiplayer access, and Nintendo users will also need to have an active Nintendo Switch Online subscription. You can view your Microsoft account settings at bit.ly/3RkxUx9. ^FF
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Feel free to share your feedback on updating the desert tower here: feedback.minecraft.net/hc/en…. That way, our devs will be able to see your suggestion! ^FF
We'll need to you reach out to Support for this error that you're seeing. Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
We grab your ticket number to ensure it made it into the queue! A specialist will be with you before long. ^TK
I would suggest signing all the way out and signing back in first to see if that assists in the matter. If it doesn't i'll escalate you up to our tech team. ^TK
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Sounds like it's giving you demo mode. Are you making sure that you're logging in with the correct credentials? bit.ly/3cluzz3 ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Sounds like it could either be corrupted or there is something wrong with your connection. What troubleshooting steps have you tried so far? ^TK
Are you playing on WiFi or a Hardwire connection? If it's WiFi and there are a lot of people using it at the same time or downloading something it could slow the game down. ^TK
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You'll need to reach out to our technical support for assistance! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Let's get you up to our technical team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK