Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry to hear about your account being hacked! If you need help with recovering your account, you'll need to continue to work with Microsoft Support. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Once an account has been linked to another account, neither of the accounts can be associated with a different account. If you need help with recovering that Microsoft account, you'll need to reach out to their support: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Unfortunately, all unused cape codes from previous events have now expired and are no longer redeemable. ^BT
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Reach out to our Marketplace team and they'll be able to help you with that. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
That doesn't show up on my end! If you could, can you try another browser and/or clear your cache and cookies to see if that helps? ^BT
Not sure where that image came from, but the correct path should be C:\Program Files (x86)\Minecraft Launcher\runtime\java-runtime-gamma\windows-x64\java-runtime-gamma\bin\javaw.exe ^BT
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Sorry to hear that it isn't to your liking! I'd definitely suggest sending this to our Feedback page so your voice is heard. feedback.minecraft.net/hc/en… ^BT
That'd be cute! 🌷 If you haven't already, send that over to our Feedback page for our Devs. feedback.minecraft.net/hc/en… ^BT
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Please reach out to our Support so they can look into this for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Try clearing your cache/history and seeing if there's a browser update available. If you still cannot submit a ticket at aka.ms/Minecraft-Support then please let us know through here. ^BT
What issues are you having with your game? Also, if you're more interested in the refund than troubleshooting, can I ask when and where you purchased it from? ^BT
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If you're running into issues with the game, we'd be happy to help once we have more details. What's going on? ^BT
If you're having any trouble accessing the full game after migrating your account, remember to use the option with the account that you migrated with, and make sure to remove your old account from the launcher. See our FAQ: bit.ly/3AUxIQO. ^BT
Please reach out to our support team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Do you get any error messages when trying to access realms? If so, can you provide a screenshot? ^BT
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Our Accounts team should be able to help! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT