Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^LK
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If you're noticing bugs in the beta versions of Minecraft, please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. If you think you've found a new bug, see our submission guidelines here: aka.ms/MCBugTrackerHelp ^LK
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That sounds frustrating, let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^LK
That could help, but before you delete the App make sure you back up any Worlds you want to keep. Deleting the app will delete all worlds unless they have been saved elsewhere. You can check out those steps here:
bit.ly/3jiNA8W ^LK
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Let's get you over to our Realms team to take a look and help with getting your Realm set up. To keep your info secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^FF
Wow, that's definitely, uh, interesting! Did you try restarting your game or anything? Let us know what troubleshooting you've tried. We want to rule out corruption but it looks like this could just be a bug. ^AM
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Looks like we were still awaiting a response from you. We can still help, but we still need more info. Unfortunately "why are all my Java skins just Steve and Alex" doesn't give us much to go off of, so can you clarify for us what issue you're having with uploading skins? ^AM
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We don't correspond via DMs but you can send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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If you're playing Java Edition, you can reduce the visibility of the rain particles by going to Video -> Settings -> set particles to "minimal." Bedrock has some commands to remove weather, but if your rain seems buggy, please visit bugs.mojang.com to make a report. ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
I'm not entirely sure since we can't really offer support for merchandise, but I'm sure if you contacted Crocs they would be able to give you an answer! ^AM
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This usually means the Microsoft account being logged into is different than the one that was used for migration. Be sure to check any other Microsoft accounts/email addresses you have, sometimes people forget about random old MS accounts that were accidentally used! ^AM
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Uh oh! First make sure to check out this article: bit.ly/3cluzz3 but we also can provide some basic guidance if that doesn't address your issue. If you have migrated, make sure you are logged in with the Microsoft account used for migration. ^AM
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Which device and Edition are you playing on? Make sure your render distance is turned down and try turning off Fancy graphics as this can help with lag. Also, hardwire is preferred over Wi-Fi as that can also cause issues with the connection leading to lagging. ^AM
Kiddos really do come up with some really creative ideas! That would certainly make a great addition to our feedback site: feedback.minecraft.net/hc/en… where we encourage players to submit their ideas and suggestions so the devs can see! ^AM
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