Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Make sure to power cycle your router and PS5 to refresh the connection. Hardwire (over Wi-Fi) makes a huge difference as well and may help. If this issue persists, please complete our request form at aka.ms/Minecraft-Support so we can offer some more detailed solutions! ^AM
Unfortunately, we can't offer support for the bug site but since it's still unresolved someone will get to it as soon as they can. Be sure to check the bug site for other similar reports and upvote them/add any information that may be relevant if you find them! ^AM
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If you'd like to submit this as a suggestion, we encourage you to submit this to our feedback site: feedback.minecraft.net/hc/en… so that the devs can see you'd like to suggest increasing the render distance! ^AM
That is the most common cause, but if you're still unable to track down another Microsoft account, please be sure to reach out to nitter.vloup.ch/xboxsupport or support.xbox.com for account assistance. ^AM
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It may not be an issue with the game itself, this likely indicates there is a connectivity issue with the devices, but our team would be happy to look further into this if you complete our request form at aka.ms/Minecraft-Support so we can assist with your question further. ^AM
Demo mode typically indicates the account being logged into does not have a copy of Minecraft. Check out this article: bit.ly/3cluzz3 but also, did you migrate from Mojang to Microsoft? This could indicate you migrated elsewhere. Be sure to check other accounts. ^AM
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This probably means the Microsoft account being logged in is the incorrect account. Let's get you up to our Dungeons team to take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Let's get you up to our Tech team to take a deeper dive into this. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Unfortunately, we at Social support cannot change the outcome of your ticket and our Accounts agents have the final say in verification. If you find more verifying information for your account, you are welcome to open a new ticket. ^AM
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Even if you don't have your Transaction ID, we can try to verify you using alternate means, but our Accounts team would be the one to assist. Please send us an email at aka.ms/Minecraft-Support. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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We unfortunately don't correspond via DMs but if you let us know what the issue is here we can try and assist you! Or if you prefer, you can send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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Hmmm, I'm not seeing any issues with the link, please try this one: bit.ly/3FigiyX but if you've tried other devices and browsers, also make sure to clear your browser cache and cookies, disable any VPNs and if the issue persists, please try again at a later time. ^AM
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We are unfortunately not able to restore lost skins, but if you are still missing any content after logging out and back in, please complete our request form at aka.ms/Minecraft-Support so our Marketplace team can quickly and safely assist with your question! ^AM
If they are on the same Microsoft account before June 6, 2022. You can also reach out to our team to take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Make sure to double check the settings were saved and submitted, you also may see this error if your online subscription is not active. Make sure you have an active Xbox Live Gold/PlayStation Plus/Nintendo Switch Online for online play (for your specific device)! ^AM
Thanks for the recommendation! We have a feedback site here which this sort of suggestion would be the perfect addition to: feedback.minecraft.net/hc/en…. We encourage you to submit your thoughts and ideas here so the devs can see! ^AM
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We very much encourage you to submit these ideas to our Feedback site! feedback.minecraft.net/hc/en… is where we encourage players to submit their thoughts and feedback as that's the best place to make sure the devs can see! ^AM
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