Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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If you're getting an error message when trying to join multiplayer, can you grab a screenshot? ^BT
Replying to @YDone565
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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Replying to @IFoxy448
I didn't see any widespread issues at this time. What troubleshooting steps have you tried and are you playing on WiFi or Hardwire? ^BT
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Replying to @PorpiOfficial
Oh no! I'm going to send you to our Tech team too so we can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @RDemelites
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Gotcha. If you could, can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @Steven24372631
Sorry to hear about your corruption issues! Are you able to go back to a previous save? ^BT
Replying to @RyFooled
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @GamingFam3
Huh. Let's have our Tech team take a look from here! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @StevenCraftVFX
How strange! What platform are you playing on when this happens? ^BT
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Replying to @geeksummr
Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @mario04251839
That would look nice! Send that suggestion over to our Devs too if you haven't: feedback.minecraft.net/hc/en… ^BT
Please send us an email at aka.ms/Minecraft-Support and our Support team can look into it for you! ^BT
Replying to @Iam_best_dev
Just looked into this for you and it looks like Marketplace is going through a backlog of partnership requests at the moment. We can't provide any more updates since it's a different team, but they'll reach out as soon as they can. Thanks for your patience in the meantime! ^BT
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Is it the performance issues from the tweet you're replying to? We'd be happy to take a look if you make a ticket with our Support team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support ^BT
Replying to @when_sussy_baka
What's going on with your game? We'd be happy to help once we have more info! ^BT
Replying to @GreenMat3
Let's take a look at that. Can you try using another browser and/or device to see if that helps? Oh, and clear your cache and cookies! ^BT
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Replying to @AnthonyB1985
Glad to hear that it's working now! If you run into any other issues, reach out to us and we'd be happy to help! ^BT
Replying to @Pedrin_Br17
Sounds like you tried all the basic steps, sorry you're still running into this. Let's get you up to our team for a further look by completing our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM