Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sounds spooky! We love hearing all of the creative ideas our players come up with; we have a site just for feedback and suggestions! Make sure to visit feedback.minecraft.net/hc/en…! ^AM
Try to avoid uninstalling so that you don't lose any data! Try copying to a new world and loading from there as some players report this makes their items reappear. Restarting and logging out/back in can help too. Let us know if you're still running into this after that! ^AM
Some users have reported restarting or fully logging out/back in has resolved this issue. If your items are missing, copying to a new world and loading up the new world may also help. Let us know if you keep running into these issues! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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No worries, have them reach out by sending us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach the Transaction ID and account name / Gamertag. Please keep in mind we can only speak with the account owner, so they'll need to contact us themselves! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
We have a team that can help you out with that! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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What can we help you with? Also let us know if you have a Mojang account or a Microsoft account so we can make sure you get pointed in the right direction! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Ope, oh no, sorry you're dealing with this! We need a bit more info to assist. Is this on a Realm? Are you getting hung up on any particular screens or seeing error messages? ^AM
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Ruh-roh. Where in the process are things going wrong? Let us know in a bit more detail and if there are any error messages you see. (Screenshots can help too, but be sure to block out any personal data.) ^AM
Unfortunately, Mojang is unable to assist with Microsoft accounts, however, you can reach out to Microsoft Support at nitter.vloup.ch/xboxsupport or support.xbox.com. There may be options for telephone support and other means if you select "Still need help? Contact us" ^AM
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As mentioned, crashing may be due to corruption, but our Tech team can look further into this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Make sure to check out this article for possibilities: bit.ly/3Z3faqr but you can send us an email at bit.ly/3uO21ER and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
In that case, let's get you up to our team to take a further look and give you some more detailed guidance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Seems like it could be a connection issue, what kind of device are you playing on? Make sure to switch to hardwire if you're able and using Wi-Fi. ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM