Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @Night0w1__
If you're sure your multiplayer settings allow online play, make sure your Xbox Live Gold subscription is also up to date. A subscription is required for online play. If that's not it though, let us know so we can get you up to our team for a further look. ^AM
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Replying to @Night0w1__
You can check out how to manage your Minecraft with this faq: bit.ly/3zjgZ6W ^TK
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @opedrogutemberg
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @aka_JollyJoker
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Are you the owner of the Realm and did you make sure that youre Realm is indeed updated? ^TK
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Replying to @cringygull
Well, that depends on what's going on with your world. Give a bit more information and I'll do my best to assist you. ^TK
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Replying to @itsmooisees
What troubleshooting steps have you tried so far? I know that removing content from Minecraft you're not using can help with lag sometimes. ^TK
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Replying to @Ormsbotly
This likely means that your subscription has broken. Reach out to our Realms team for assistance: To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
What platform are you playing on and what troubleshooting steps have you tried so far? ^TK
Replying to @SoulGaming74
We don't answer DM's but if you're having issues accessing your account you can submit a ticket here! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @Edog_2420
That's awesome! If you run into any issues in the future you know where to find us. ^TK
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Replying to @alexzandra_kh
Sorry to hear you're having issues! Do you happen to have t icket number handy to see if it made it into the queue? ^TK
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Replying to @Barlock_Mr
Let's at least have our tech team take a look into what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @eddy_142
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @Tre_Animation
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @ElSrCBLO @Mojang
What troubleshooting steps have you tried and are you playing on a WiFi or Hardwire connection? ^TK
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