Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
Sorry for the wait. Looks like we were in contact and got that resolved. Thanks for your patience! ^AM
Lag is tricky as it can have a bajillion causes but we can try and rule some of those out! You may want to try lowering your video settings and render distance, especially if you have lots of animals or redstone. Does lag occur across all worlds or just one specifically? ^AM
1
1
If you're referring to a Marketplace item, please contact our Marketplace team to see if they can assist by completing our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Some players have reported that logging out completely and logging back in allowed those items to reappear. Try that and let us know if that works! If this is a Realm, you may also want to try loading a backup if you have one! ^AM
1
3
Some players have reported that logging out completely and logging back in has caused these items to reappear. Please let us know if that works! If not, we may need to get you up to our Tech team for a further look. ^AM
Do you mind signing in and out of your account real quick? See if it continues from there and if it does reach back out to us and we'll do our best to assist you. ^TK
We have other ways to verify you if you're the owner of the account. We can't help you with your account from here. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Have you tried logging in and out to see if the items return or if it's a realm, uploaded a backup of the Realm to see if it returns the items. ^TK
2
Do me a favor and log and log all the way back in. If hte items and lvls don't show up reach back out to me and I'll see what I can do to assist you. ^TK
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
I would suggest uninstalling/reinstalling the app on your playstation and then if you're not already, switch over to a hardwire connection to see if that helps. ^TK
4
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
This indicates that the Microsoft account being logged into is different than the one used to migrate. For assistance with locating a Microsoft account, please reach out to their support at nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Found it! Realms support may be a little backed up right now but you're in line so hang tight! Someone will get back with you as soon as they are available. ^AM
1
If you'd like, we recommend submitting your idea for a sculky-gator to our official feedback site here feedback.minecraft.net/hc/en… so that the devs can take a look! ^AM
6