Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Great, thanks for sending that in! An agent should be with you as soon as they get to your ticket. Thanks for your patience! ^BT
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Gotcha! If you could, can you reach out to our Tech team so our Specialists can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We'd be happy to help once we have more info. What platform are you and your friends playing on? ^BT
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That'd be really cool too! Send that over to our Devs as well! feedback.minecraft.net/hc/en… ^BT
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This is usually a sign you're not logging into the correct account if you're seeing demo mode. You can read up on it more here: bit.ly/3cluzz3 ^BT
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We can't answer or open DMs at this time, but we'd be happy to help in replies once we have more details. ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original account and will no longer be available on the account. ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We'd be happy to help once we have more info! If you could, can you provide a screenshot of the error that you're getting when trying to link? ^BT
We'd be happy to look into this for you if you make a ticket with us! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I'm not seeing anything on our end, but we'd be happy to take a look if you make a ticket with our Realms support. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our Tech specialists can look further into this issue for you. ^BT
You should be able to buy it on iPhone, iPad, or iPod Touch! You can see more information here: apps.apple.com/us/app/minecr… ^BT
No worries, this isn't a virus. All you'll need to do is go in and adjust your privacy settings in your Xbox Live account. Here's an FAQ with some steps on how to do that: bit.ly/3zjgZ6W ^BT
Let's take a look at that! What platform are you playing on? Also, have you tried any troubleshooting at all? ^BT
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Our Tech team can take a look for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Accounts team take a look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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