Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,598
- Likes 43
We have a helpful article here with a full list of troubleshooting steps to try for Java Realms connection issues: bit.ly/3DVMOGm but after trying those if the issue persists let us know, along with what troubleshooting, if any, you've already tried so we can assist! ^AM
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^AM
We always recommend using hardwire over WiFi to ensure you have a stable connection, but could be something else going on. Are you able to provide us with a screenshot of the error you see? That can help us assist you better! ^AM
1
Exit code 1 indicates there is something happening with the launcher. Let's get you up to our Tech team who can provide you with a bit more detailed guidance than we are able to via Twitter; please complete our request form at aka.ms/Minecraft-Support so we can assist! ^AM
If you're stuck on building terrain this usually indicates you have a poor connection. Try connecting your PS4 to a hardwire connection if possible; and restarting your router and device should refresh the connection. If this issue persists after that let us know! ^AM
We're aware that there may be some issues after the latest update. We are actively looking into solutions and hope to have the issues addressed as soon as possible. Thank you for your patience and we apologize for the issues caused! ^AM
Let's have our Marketplace team take a look to make sure you have access to any packs you purchased! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. To get support for your Microsoft account, please be sure to reach out to nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
1
Lag on Switch can be caused by a poor connection or low storage. To ensure a stable connection, try troubleshooting Wifi by restarting your router and device. But also make sure you have lots of storage space available by removing any old/unused saves or marketplace content! ^AM
Let's get you up to our Tech Team who can assist you with getting this resolved! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
This is caused by a poor connection. To make sure you have a stable connection, we recommend using a hardwire connection with the Dock if you are able, but if that's not an option, try refreshing your Wi-Fi by restarting your router to see if that helps! ^AM
Lag is typically caused by an unstable connection; we recommend using Wi-Fi over mobile data. If you continually have lag when using Wi-Fi, be sure to restart your router and your mobile device to see if that helps refresh the connection! ^AM
Make sure that your firewall or antivirus are allowing Minecraft to add/change files. We also have a guide here for backing up your worlds: bit.ly/3ITFRH3 make sure to check that out! ^AM
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
If you'd like to submit this as a suggestion for our devs to take a look at, we have a feedback site where we encourage you to submit ideas like this one! Check out feedback.minecraft.net/hc/en… ^AM
What troubleshooting steps have you done and if you have some worlds or content you're not using can you remove them to see if that helps at all? ^TK
3
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK