Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That is a question that our Accounts team will be more than happy to assist you with! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look at this. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
That's a really cool idea! How about you send that to our Devs: feedback.minecraft.net/hc/en… ^BT
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D'aww, they're so cute! You can submit this suggestion to our feedback site at feedback.minecraft.net/hc/en… so our devs can take a look. ^IV
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Well, the Launcher from the minecraft.net website will check for updates whenever it opens. However, if you get the "Unable to update the Minecraft Native Launcher" error, please complete our request form at aka.ms/Minecraft-Support and we can take a closer look. ^IV
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Gotcha, Mineplex may be a featured server but it's not run by Mojang. If you're getting disconnected from the server, we recommend trying connection troubleshooting first: bit.ly/3k5IsWa.
If you still get disconnected, you can contact the server admins. ^IV
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Had to do a little digging since I haven't heard Cobalt in a bit but we got this FAQ that outlines how to claim a steam code for your purchase: bit.ly/3S1NnUX If you're having issues claiming let me know and I'll escalate you up through a ticket. ^TK
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If you don't have the transaction ID that's okay! We have other ways to verify you BUT you must do your best to remember as much details as possible. ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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Unfortunately, worlds are stored locally so there is no way to get the World back once it's deleted. This can also, happen for many reasons. ^TK
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