Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
I'm not seeing any issues at this time! What troubleshooting steps have you tried and are you running any programs in the backround that may interfere? ^TK
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No worries! Our account team can look into assisting you if you submit a ticket upward. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Thanks for upvoting it! That will allow devs to look into it and see that it's still an issue. ^TK
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That would be better feedback to developers than the support team! You can throw that feedback here: feedback.minecraft.net/hc/en… ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
It's okay, we have other ways we can try to verify you even if you don't have your Transaction ID. Just be sure to provide as much info as you have and your agent will assist to the best of their ability! ^AM
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You'll want to make sure that you are logged into the correct Microsoft account in the Microsoft Store App itself so it can communicate with the launcher which games you own. If that doesn't help, let us know so we can get you up to higher support! ^AM
Oh no! Please make sure your friend has their world updated to the latest version and that your game is updated as well. If logging out and back in doesn't help, try restarting your game to see if that fixes it. ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
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Make sure you are updated to the latest version, and you may want to try fully logging out and back in. If you still run into this issue though, let us know so we can continue looking into it! ^AM
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
This typically indicates the account being logged into is not the correct Microsoft account used for migration. To locate a Microsoft account/credentials, you'll need to reach out to Microsoft Support: nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
In that case you'll need to reach out to Microsoft Support for assistance with locating the Microsoft account credentials. They can be contacted at nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Okay thanks for letting us know! In that case you can reach out to our Accounts team who can look into it. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and username. ^AM
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You may need to uninstall/reinstall. This is usually a good step to rule out there are no corrupted files. Also crashing can be caused by outdated drivers so be sure to check those and let us know if this continues to be an issue! ^AM
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
In that case let's get you escalated up to our team who can take a look and get you some detailed guidance! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM