Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please reach out to our Support team and they'll take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Glad to hear that it's been solved! If you run into any other issues, let us know and we'd be happy to help. ^BT
Sorry to hear that! What platform are you playing on? Also, how long ago did you update your game? ^BT
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No need to give us your credit card information! As for what I need though, can you pass over that ticket number? I'll take a peek. ^BT
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Sorry to hear about this! If you could, can you give us a ticket number? I'll take a peek for you! ^BT
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. Here's the bug page in question if you wanted to check for updates or add anything to it: bugs.mojang.com/browse/MCL-2… ^BT
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Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Oh no! Let's get our Technical Support to have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha! In that case, can you reach out to our Tech team so they can look into this for you? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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This usually means you are logged in with the wrong account. Check out this FAQ for more possibilities: bit.ly/3cluzz3. For assistance with locating the correct account/purchase, contact nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Gotcha. If you could, can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Best option is to reach out to for assistance! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so our Marketplace team can quickly and safely assist with your question! ^BT
Thanks for grabbing that screenshot for me! If you could, can you reach out to our Tech team though so they can have a look too? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can assist with your question! ^BT
Can't give an estimated time, sorry to say, however I assure you that someone will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
Gotcha, thanks for letting us know. Please reach out to our Tech team so they can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Gotcha. If you could, can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Thank you! If you could, can you double check your Antivirus/Firewall to check if all the permissions are in order? Also, are you using Wifi connection or hardwire? ^BT
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