Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha, thank you for working with our Team. We're only Support, sorry to say, but you'll need to continue with our Specialists so it can be properly investigated. Thanks for your patience in the meantime. ^BT
The queues are a bit backed up at this time but you'll get a response soon enough! Thanks for your patience in the meantime. ^BT
Try reaching out to our Tech team so our specialists can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Gotcha, glad to hear that it's working now! If you run into any other issues, let us know and we'd be happy to help. :) ^BT
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Fill out the needed options then click Account Support and you should be good to go. Make sure you fill in the description with everything needed and our Support should be able to help! ^BT
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Gotcha, thanks for clarifying! If you could, can you reach out to our tech team so we can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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Gotcha, thank you! Please visit our bug report site to see if this has already been reported: bit.ly/3AOzbYS. You can upvote if it hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^BT
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your account name / Gamertag. ^BT
Gotcha, thanks for clarifying! Just to check, is your server on Java? If so, please make a ticket with our support team so it's looked into at aka.ms/Minecraft-Support ^BT
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Let's have our Accounts team take a look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Please have your friend reach out to us in a ticket at aka.ms/Minecraft-Support
Remember to have him attach his Transaction ID and account name / Gamertag. ^BT
Our Accounts team can take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
Gotcha! If you could, can you let me know what platform you're playing on when you get this issue? ^BT
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Gotcha! Not to worry, an agent will be with you as soon as they get to your ticket. Thanks for your patience in the meantime. ^BT
They should be able to help you, but it's important that they're able to verify ownership of your account first. Make sure you try to get everything you can and give it to the Agent so they can help you. ^BT