Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Were you able to make a ticket with our Support team? If you haven't, I'd highly suggest it so it's worked on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
If you need help recovering the account or changing the e-mail, you'll need to reach out to Support! nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Sorry to hear about this. If you could, can you let us know what issue you're running into? Also, did you receive a ticket number? ^BT
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Gonna have you reach out to our Marketplace Team to see what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you submit a ticket to our support team we'd be more than happy to help you out and see what's going on. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: help.minecraft.net/hc/en-us. ^BT
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Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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Oh, that would be really cute! 🐎✨ If you haven't already, send that over to our Feedback page for our Devs. feedback.minecraft.net/hc/en… ^BT
Sorry about this! Do you get any error messages when trying to access those settings? If so, can you grab a screenshot for me? ^BT
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Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's get that escalated on up to our Team to take a look at! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Not seeing any issues at this time. Can you provide a screenshot/image of that error so we can look into it for you? ^BT
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Sorry to hear about the frustration caused. At this point, we'd highly suggest continue working with Support and they should be better able to assist you or answer any questions that you may have. ^BT
Gotcha! If you could, can you reach out to our Tech team to look into this further? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Be sure to include a copy of your receipt/order confirmation in order to speed things up! ^BT
We'd be happy to help once we have more info. What platform are you guys attempting to play on? ^BT
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