Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thanks for making that ticket with us! Not to worry, an Agent will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
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Glad to hear that it's working now! If you run into any other issues, reach out to us and we'd be happy to help! :) ^BT
Please reach out to our Accounts team so they can take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Sorry to hear about this! Just to confirm, are you having this issue on your Switch or is this on another platform? ^BT
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That's definitely frustrating to deal with. Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
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Can you describe the issue that you're facing, exactly? Once we have more information we can better assist you or point you to the right direction. ^FF
That does sound odd! Is this a Realm, server, or standard world? Can you let us know what platform you're playing Minecraft on and what troubleshooting steps you've tried so far, if any? ^FF
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so one of our Marketplace specialists can safely assist with your question! ^FF
We can't assist through DMs, but we'll be happy to help through replies! What can we help you with? ^FF
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This looks like a corruption issue, unfortunately. Can you describe what this is supposed to be, what version of the game you're playing, and what device you're on? Any troubleshooting steps you've already tried will be helpful too. ^FF
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We're unable to comment on any future updates or features that are not publicly known at this time, but if you have a suggestion for the devs, your best option is to submit it here: bit.ly/3uQyA4R. ^FF
Lag usually indicates a connection issue. Can you let us know what troubleshooting steps you've tried, if any, and what type of mobile device you're playing Minecraft on? Also, if this a Realm that you're playing on or just a standard world? ^FF
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I'm gonna have you reach out to our Marketplace team to take a look into what's going on. To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can assist with your question! ^FF
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We cannot read or answer DMs at this time, but you can describe your issue for us here, we can try our best to assist you or direct you to the right place! Just be sure not to include any personal info about your account to keep your details safe. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
It looks like the agent responded to your ticket. Please check and take a look at their response. If you still need help, please continue replying to the agent working on your case to let them know. ^FF
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Its still in the queue at this time! Someone will be assisting you with your account ticket soon :) ^TK
If your account has already been migrated you will need to reach out to Xbox/Microsoft Support for assistance in recovering it: nitter.vloup.ch/xboxsupport or support.xbox.com^TK
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