Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Hopefully, we'll have things sorted soon! We appreciate your patience.
You should get your John Travolta outta the swamp before he gets wet. ^TK
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Looks like you're running into one them, there connection issues! What troubleshooting steps have you tried and are you playing on WiFi or Hardwire? ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^Tk
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Because we're just the support team and we don't add mobs, textures, or blocks. That's the developers. 🤕 😭 ^TK
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I can't, unfortunately, it could be due to commands that I can't see causing issues! When did you notice this and did you change something on your Realm? ^TK
We can do our best to assist you! Great to keep in mind our support is very limited here so if it's account issues I'll need to escalate you up to our team. ^TK
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Did you biuy it in the Microsoft Store by any chance? You're likely gonna have to reach out to my team but I should send you over the correct team to review it. ^TK
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We're a bit backed up at this time with accounts but we will get to your account as soon as possible! Thanks for the patience. ^TK
It looks like we can't see that tweet, however we'd be happy to offer some troubleshooting for connection issues. Would you be able to describe the issue, and tell us which platform you're playing on? ^IV
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This is the main method we recommend for backing up worlds, Realms do offer free 30 day trials. Alternatively, if you're tech savvy you can try backing up the files directly. Our FAQ help.minecraft.net/hc/en-us/… has information on where your Minecraft worlds are stored. ^IV
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In situations like this, we ask that you complete our request form at aka.ms/Minecraft-Support so that our Realms team can assist with the creation of your Realm. ^IV
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^IV
Gotcha. If you're trying to upload a world to a Realm, please complete our request form at aka.ms/Minecraft-Support so our Realms team can take a look! ^IV
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