Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha! If you could, can you reach out to our tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Glad to hear that everything's back! If you run into any other issues, let us know and we'd be happy to help. ^BT
Neat idea! Send that over to our Feedback page so our Devs can take a look. feedback.minecraft.net/hc/en… ^BT
This is usually a sign that you're not logging in with the correct credentials! This faq should give you a bit more information regarding demo mode: help.minecraft.net/hc/en-us/… ^BT
This is usually a sign you're not logging into the correct account if you're seeing demo mode. You can read up on it more here: bit.ly/3cluzz3 ^BT
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What a neat idea! Send this to our Feedback page so our Devs can take a look. feedback.minecraft.net/hc/en… ^BT
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Please reach out to our Accounts team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Once a link is made between PSN and Microsoft account, it's permanent. If you need help with recovering that Microsoft though, you'll need to reach out to Microsoft Support. nitter.vloup.ch/xboxsupport or support.xbox.com^BT
Give trying another device and/or browser a try to see if that helps! I'd also suggest clearing your cache and your cookies. ^BT
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Unfortunately, support cannot assist with moving the game to a different account. For assistance with recovering an account, you'll need to reach out to Xbox Support. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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We're going to need more info. Can you grab a screenshot of what happens when you try to log in? ^BT
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I'm gonna have you reach out to our Marketplace/Tech team to take a look into what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Did you receive a ticket number when you reached out to us? If so, I can take a look if you can grab it for me. ^BT
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I'd be happy to take a look for it for you. Did you reach out to our team? If so, can I take a look at your ticket number? ^BT
Sorry to hear that. Is this happening when you're playing on Single-Player or when you're on a Realm? ^BT
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Can you grab a screenshot of your launcher that shows that error? Once I have more info, we'd be happy to help! ^BT
We can't answer or open DMs at this point, but we'd be happy to help! What seems to be the problem? ^BT
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You should have been e-mailed a ticket number upon making one with our team. If you haven't made a ticket yet, I'd suggest making one so our team can reach out to you: aka.ms/Minecraft-Support ^BT