Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you are using the older Windows 7/8 Launcher, you'll need to download the new Windows Launcher to access Java and Minecraft for Windows from the same launcher. You can find more info on that here: bit.ly/403INsP ^AM
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Super unlucky. Were you able to get a new spawn? You can always start a new world or set a new one by typing /setworldspawn [x] [y] [x] with the specified coordinates of your choice in a more preferable biome. If this is something you'd like assistance with let us know! ^AM
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Minecraft Legends is only available for pre-order digitally on the Xbox Store, the PlayStation Store, the Nintendo eShop, and the Windows Store. For more info on the release, please make sure to check out this FAQ page: help.minecraft.net/hc/en-us/…. ^AM
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Let's get you up to Marketplace who can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Let's get you up to our Realms team who can look into this further. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
You can download the older Windows 7 Launcher by visiting bit.ly/3AcAuQF and selecting "Launcher for Windows 7/8." This may only be a temporary workaround, though. Check out this article bit.ly/3HcEiDr and let us know if your issue is covered or not! ^AM
Ruh roh. Is there a specific error message that you see? Can you let us know a bit more in detail about what's going on with the launcher? We can investigate once we have that info. Thank you! ^AM
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If that username is unfamiliar to you, it may have been set up automatically when you created the account for the first time. You'll need to contact Microsoft Support for assistance with locating AnatineLocket29 at nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Are you unable to download? If you purchased, try going to minecraft.net/en-us/download to download the launcher, but if you are unable to install or download, let us know so we can troubleshoot! ^AM
We appreciate your feedback and like hearing about your ideas for the game! A better place to post those though would be the feedback site: feedback.minecraft.net/hc/en… where we encourage players to submit ideas so the devs can see! ^AM
This can be caused by a number of reasons, not necessarily a bug, so we'll need to narrow it down. Are you all playing on Xbox? Is everyone using the default graphics settings? Let us know what troubleshooting you've tried already so we can rule some things out! ^AM
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Nothing about the game or files should have changed. Only the login method. Can you tell us a bit more about what's missing? Is it the worlds/save data, character progress, or something else? Are you able to see your in-game username in the launcher? ^AM
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You may need to repair the launcher. If you right-click the launcher, select more -> "app settings" -> reset and repair this may refresh the download and push it along. Be sure to check this article bit.ly/3HcEiDr too but let us know if you're still having trouble! ^AM
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This is intended, as the legacy versions are no longer available for new players and devices. Check out this page for info: bit.ly/3X5ZH7B. If you have the disc edition, though, let us know, as this may be a known issue and we can point you in the right direction. ^AM
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Try resetting the Windows Store, you can do so by pressing Windows Key + R, typing "WSReset" and hitting enter. After restarting, the download should finish. If it doesn't be sure to check this FAQ bit.ly/3HcEiDr but do let us know if you still can't download! ^AM
Sounds like a neat idea! Be sure to send that suggestion over to our Devs to take a look: bit.ly/3uQyA4R ^FF
If something isn't covered by the info available through aka.ms/mcusageguidelines or minecraft.net/en-us/terms, that probably means that we do not want you to do it. If there is something that you do not understand, then we advise you to seek legal counsel. ^FF
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. To help add your info to the investigation, please complete our request form at bit.ly/3uO21ER. ^FF
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If you contact our Support team, our account specialists can take a look. Please send us an email at bit.ly/3uO21ER and we will do our best to assist. ^FF
To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question! ^FF