Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @BapMonge
Unfortunately, we're not able to support DMs at this time. Instead, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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Replying to @kaitzemp
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Replying to @lokis63573
To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question! ^FF
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Replying to @Nitebeat832
Sorry, I don't quite understand what I'm supposed to be looking at! You're running into lag? ^BT
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Replying to @Rod6JAM
Gotcha. Are you connected using Wifi or Hardwire connection? ^BT
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Replying to @perroflooelcra1
Ooh, neat idea! Send that suggestion over to our Devs to take a look: feedback.minecraft.net/hc/en… ^BT
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Replying to @Nitebeat832
Here's a list of our guidelines for brand usage that should be able to help! Please take a look and let us know if you have any other questions! minecraft.net/en-us/terms ^BT
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Replying to @GenziLuther2021
Demo issue typically happens when you're logging into an account that doesn't have a game license. Please double-check to see if you're logging into the right account and check this FAQ to see if it helps: help.minecraft.net/hc/en-us/… ^BT
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Replying to @IsaiahS3827
If you could, can you try lowering your resolution to see if that helps? If not, try reaching out to our Support team so they can have a look at aka.ms/Minecraft-Support! ^BT
Replying to @Nitebeat832
Have you downloaded the launcher yet? If not, please download it and log in using your credentials. If you run into any issues with it, let us know! ^BT
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Replying to @Madragoric1
That would be neat! How about you send that over to our Devs so they can take a look? feedback.minecraft.net/hc/en… ^BT
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Replying to @MaBe_S04
Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @LaVexzh
Never thought about that! How about you send that over to our Devs so they can take a look? feedback.minecraft.net/hc/en… ^BT
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Replying to @RevTerryRice
We can't open or answer DMs, but we'd be happy to help once we have more info! What's going on? ^BT
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Replying to @foxy_songs
Let's send a message over to our Team to have a look and provide some further troubleshooting. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Replying to @pokerfaceman_
We would be unable to unlink as the link between the two is permanent, sorry to say. If you need help with recovering your Microsoft account, you'll need to reach out to their support. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Replying to @TCNSparky
Sorry, I don't quite understand what you mean? If you're referring to the ticket, then I would ask that you be patient and an agent will be with you as soon as they get to yours. Thanks for your patience in the meantime! ^BT
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Replying to @OfficialAzzezul
If you could, can you grab a screenshot of what's happening? Once we have that, I'd be able to proceed from there. ^BT
Replying to @CraftLevoin
Sorry to hear that! If you could, can you let me know what platform you're playing on when you get this issue? ^BT
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Replying to @InventivyT
Our Accounts team can look into that for you if you make a ticket with them. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT