Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We'd be happy to help once we have more info. What platform are you running into? Also, are you running into any errors in your game? ^BT
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It'd definitely be cool to add some extra flair when taking out an annoying mob! (Looking at you, cave spiders...)
Feel free to complete our request form at feedback.minecraft.net/hc/en… so that the devs can take a look.
Oh no! It sucks to lose progress in a world. Is this a Realm, or a regular world that you're inviting each other to join? ^IV
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Unfortunately, since Minecraft: Java Edition is not a Microsoft Store app, it is not eligible to be added to a Family Group to share like Bedrock. For more info about the Java & Bedrock Bundle, see our FAQ here: bit.ly/3HuPahp ^IV
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It doesn't look like there's an image of the error. Would you mind grabbing a screenshot and letting us know which platform you're on? ^IV
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! An agent will review your request for a refund as soon as possible. ^IV
I see. We strongly suggest you delete this tweet, as it contains information that can be used to potentially compromise your account.
As for your Microsoft account, if you can't log in we recommend contacting support.xbox.com ^IV
You will need to pick a different username! It may be that the name is taken. There is also no way to circumvent the system so we can't free up the name for you. bit.ly/3pztnLM ^TK
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
I apologize that happened to you! Unfortunately, there is nothing we're able to do in regards to the worlds missing. ^TK
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You should be able to redeem it by following this link and signing in with the correct account: aka.ms/JavaBedrockEdition If you do that, you should get the option to "Get" instead of "Buy"! ^BT
It does appear that you're logged into the wrong account and that's why you're running into this issue. Please reach out to Microsoft Support if you need help with figuring out the account you migrated to: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
These are all neat ideas! Send that over to our Devs so they can take a look. feedback.minecraft.net/hc/en… ^BT
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