Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha, thank you! If you could, can you reach out to our Tech support so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If your account was migrated/purchased after December 2020, you'll need to reach out to Microsoft Support. If it's a Mojang account, we can help! Please send us an email at bit.ly/3uO21ER and remember to attach your Transaction ID, account name / Gamertag. ^BT
We can't give an estimated time since we're a bit busy, but an Agent will reach out to you as soon as possible. Thanks for your patience in the meantime! ^BT
Thanks for making another ticket! This is currently being looked into by our team, and they'll be with you as soon as an Agent reaches yours. Thanks for your patience with us! ^BT
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We can't give an estimated time, but they'll reach out to you as soon as they get to your ticket. Thanks for your patience with us! ^BT
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It looks like the book has the enchantment Respiration I on it, that isn't a compatible enchantment with a diamond sword. It only works on helmets, like how Feather Fall books can only be used on boots. ^IV
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A ticket number is sent to your email when you complete the form. It would use the email that you entered on the request form. If you don't have access to that email or can't find the ticket number, feel free to create a new ticket. ^IV
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If you go into your Settings, then go to the Storage tab, you'll be able to manage your local storage to try and clear up some extra space. You don't have to delete worlds, you can also clear your Marketplace cache, Resource Packs, and other cached data. ^IV
Please complete our request form at aka.ms/Minecraft-Support so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^IV
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Banners on shields are pretty neat in Java, it'd be cool to see them on Bedrock too. We suggest submitting this to our feedback site so our devs can take a look: feedback.minecraft.net/hc/en… ^IV
Huh, it's interesting to hear that opening a world to LAN doesn't remember gamemodes for accounts. It sounds like this would be best submitted as either a bug here: aka.ms/MCBugTrackerHelp or feedback here: feedback.minecraft.net/hc/en… ^IV
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It looks like your ticket is in our systems, but we've got a bit of a backlog so it may take some time for an agent to review your request. We appreciate your patience, and hopefully we'll be able to respond to your ticket soon! ^IV
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^IV
It looks like your PlayStation Network account has already been linked to another Microsoft account. The link between the accounts is permanent, so you'll need to try logging in with any other Microsoft accounts you may have used. ^IV
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This usually means that you're signing into a different account than the one you bought the game with. This FAQ has some more information on what to do if you only see the Demo Mode: help.minecraft.net/hc/en-us/…
We appreciate your patience as we continue to deliver the Vanilla Cape! To double check your eligibility and for any updates, please read our FAQ here: help.minecraft.net/hc/en-us/… ^IV
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Yep! If you still have a Mojang account, log in to your profile at minecraft.net/profile and you should see a prompt with the instructions on how to get started. Make sure you log in using the Mojang login option to see the right account. ^IV
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Gotcha! In that case, please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
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Hmm, it sounds like you're running into quite the annoying bug. Can I ask if you've tried any troubleshooting and if you've linked a Microsoft account? ^IV
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