Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Here's a list of our guidelines for brand usage that should be able to help! Please take a look and let us know if you have any other questions! ^BT
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Please reach out to our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Oh, glad you figured it out! If you run into any other issues, let us know and we'd be happy to help. ^BT
Gotcha. In that case, can you reach out to our tech team so they can have a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your Transaction ID or receipt of purchase and your account name/Gamertag! ^BT
Please reach out to our accounts team so they can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^BT
Please reach out to our Tech team so we can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
You should be able to browse realistic texture packs in our Marketplace, but RTX is only available for Windows. ^BT
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Thanks for that screenshot! In this case, you may need to reach out to Microsoft Support. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Let's have our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Thank you! If you could, can you double check your Antivirus/Firewall to check if all the permissions are in order? Also, are you using Wifi connection or hardwire? ^BT