Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
You can reach out to our Realms team and have that looked into. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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Please reach out to our Tech team so they can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you could, can you reach out to our Realms team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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You'll need to reach out to our Support and they should be able to help. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Can you reach out to our Tech team so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
You should have received a ticket number in an e-mail upon making a ticket. If you didn't receive a ticket number, you might need to make another one. ^BT
Let's have our Realm team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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We aren't seeing any outages in Realms at the moment. This error could also show up if your game isn't able to connect due to network issues. Have you tried any network troubleshooting so far? Also, what platform are you playing on ^LK
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Would you be able to provide your 7 digit ticket number? I can take a look and see if there's any specific hold-up. ^LK
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Since the system is fully automated, there is no way to circumvent it for any reason nor can we discuss any details. We would recommend choosing another username you are happy with, as we cannot guarantee if the name will become available again. ^LK
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That's nothing we would be unable to comment on as Support, but I'd definitely suggest sending that as Feedback for our Devs! feedback.minecraft.net/hc/en… ^BT
For security and privacy reasons, we would be unable to provide your transaction ID, sorry to say. If you do need help with recovering your account, you'll need to reach out to Microsoft Support. ^BT
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So for this, you're going to have to reach out to Microsoft Support since we don't have access to their account system. No worries though, you should be able to talk to them through the following links: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!